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Spocket has exceeded my expectations! The functionality of operating through the category lists is very smooth. I'm glad that I decided on going with Spocket. I'm excited to see witness the fast shipping and delivery times! Thanks again!
Wonderful! We are glad that Spocket has exceeded your expectation and it is our pleasure you love the categories and features. Rest assured that we are bringing more suppliers that can offer fast shipping. Have a lovely day! - Erwin
Just starting with the app, but I already love the high-quality beauty product selection and pre-written product descriptions. Makes importing products so much easier. Loving the tons of products that ship from the U.S., as well.
We're so happy you are loving our selections and our platform features! Your experience is important to us. Appreciate the review! Thanks for choosing Spocket!
Love the app and the products. Rapid response from costumer service. Would recommend to all other dropshippers.
Thanks Spencer for your prompt help.
That's great to hear! We are glad that Spencer was able to help you with all your questions. It also gives us much pleasure to know that you love the app and our products. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Irene
very nice products
Hi Soraya original! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I used Spocket for over a year on the unicorn plan connected to a Shopfiy store. For us, some orders get processed fast, with no issues BUT too many don't. The main issue are the Sellers on the platform. Sellers don't seem to keep their inventory up to date. As a result, orders we receive end up not getting fulfilled in one way or another. Also, response time from Sellers is very slow which mean's customers have to wait for a long time only to get a response that item is not available! Spocket support is there (which is good) but they too must wait for Seller and can't do much other than wait. Sometime Seller cancels order without any reason! Also, when the sync is lost between Spocket and Shopify, it leaves inventory info inaccurate on Shopify. There don't have a tool to fix this.
I hope Spocket cleans up and kicks the slow responding Sellers off the platform very soon and addresses the Sync issue otherwise I will stop using them. I am not waiting for them and looking to find a better platform.
Thank you for sharing your feedback with us! We're genuinely sorry to hear about your experience, and we apologize if we didn't meet your expectations. However, we're committed to resolving any concerns you may have. Please don't hesitate to contact us via chat or email at support@spocket.co, and we'll address this matter promptly. Your understanding and patience are greatly appreciated.
The most incredible thing about Spocket has been the customer service! AJ has been super helpful, fast to respond, and just insanely supportive! Super grateful!
I can assure you that we are constantly uploading more and more products for you to choose from. Your kind words are enough for us to do our best to give you only the best for using Spocket. Thank you for the trust! - AJ
Great experience with Spocket so far, I really like how easy it is to get support and process orders.
Awesome! Your experience is important to us which is why we have 24/7 customer support available. Please reach out anytime! We are always here and happy to help. Thank you!
Love the fact that you can source from the US. Great app, easy to use.
I definitely recommend it.
Andrea
thepalmbeachbaby.com
Good quality products
Hi there!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
It’s easy to use! Love the app
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and finding it easy to use. Your feedback means a lot to us, and we're always here to help if you need anything! Happy dropshipping!- Eleanor 😊