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I have been using it for a short time but I am satisfied, large selection, quick order fulfillment
Hello theefy! Thanks for your feedback! It gives us much pleasure to know that you love the service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I've been working with Spocket for three weeks now. I can say that the application is very convenient and understandable for beginners. Anyway, regarding the functionality, there was one technical issue(bug/glitch), when I placed the order for the supplier, the order was displayed twice in the order panel, and as it turned out, the payment was also made twice. I contacted support and described the problem. Eleanor from the support team understood the breakdown very quickly and immediately contacted the supplier. The next day Eleanor informed me that the supplier canceled this order and made a refund. I am very grateful to Eleanor for the instant feedback and help in solving the problem. In any case, I was forced to create a new order manually through the Shopify admin panel on behalf of the client. So far so good except this tech issue, let's see how suppliers fulfill their commitment in terms of processing and delivery time of orders, because it's one of the reasons why I've started to use this app.
Thanks for leaving us a wonderful review. We are thrilled that you loved your experience; Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority. Meanwhile, we have forwarded your feedback to our developer team regarding the issue, we will make sure to prevent this from happening again. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I would recommend this app because its quick and easy to use.
This is one of the most quickest apps to use.
Sprocket is simple to install, the interface is really clean and easy to use. Product selection is missing a few categories right now, but there's still a lot of quality products to choose from. I like that you can filter where products ship to and from.
Erwin did a great job helping me with the issue I was having with GTIN and getting them from the supplier! Awesome job!
Great! We are happy to know you are satisfied with the service provided by Erwin! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
the most lovely app for me
Hello there! Thank you for taking a moment to share your experience at Spocket! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Super schnell und sehr einfach gestaltet. optimale ergänzung zur oberlo Seite. Preise sind etwas höher dafür aber auch mehr qualität
Spocket ist es definitiv wert! Sie können eine bessere Qualität erwarten, wenn Sie unsere App verwenden. Vielen Dank, dass Sie uns zu Ihrem Shop hinzugefügt haben!
Spocket is definitely worth it! You can expect better quality when you use our app. Thank you for adding us to your store!
Do not fall for the promotional plan ever with these people. They charge you instantly and the premium products for most of the suppliers have no description. And they sent me an email stating that the supplier is pretty new hence no description. How can you entertain a new supplier to be on your premium list. Absolutely not recommended.
We apologize for the inconvenience you encountered with one of our suppliers. Rest assured that we have fixed this issue with the supplier and that we will be preventing the same issue from happening again. Please do reach out to us at support@spocket.co and we'll gladly help you the best we can.
All I can say is that Leah assisted me with great patience and knew right away what I needed and found a timely solution.. Thanks Leah
Hi MiraandMama.com! We’re pleased that Leah was able to provide you with exceptional Spocket service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Decent app with questionable suppliers but overall a good selection of products. Unfortunately, I'm still being charged for their premium plan (despite no longer having their app integrated with my store for over a month now). Not sure I'd recommend.
Thanks for letting us know! We would be more than happy to sort your account for you and take the appropriate actions required. Please feel free to reach out to us at support@spocket.co and we'll gladly assist you!