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I’ve had a wonderful customer support experience from agent Eleanor :)
Hello The Bag Sealer! We are glad Eleanor was able to help you with your concern professionally! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
HIGH VALUE products and fast shipping options. well worth it. its is a good way to add the value to your brand.
That's so awesome! We are delighted that you find the app simple to use. We take pride in providing excellent value to our dropshippers. If you need assistance, please contact us at support@spocket.co. - Irene
I was immediately incredibly impressed with this app and I would have to say I haven't found anything better. I would highly recommend this to my friends.
really good and easy to use
The best dropship app I have used in my life the quality products to offer my clients is really good
Thank you for your feedback! We appreciate your thoughts on Spocket and will make sure to pass them along to the rest of the team! We hope to work with you again in the future. - Erwin
Good customer service, but the platform really lack in almost everything needed: from UX, to information, to prices.
THIS IS THE WORST APP EVER. TRASH TRASH TRASH. ITS BASICALLY A SCAM. TERRIBLE CUSTOMER SERVICE. TERRIBLE APP, TIME WASTING. IF I COULD GIVE IT A ZERO 0000 OR MINUS REVIEW I WOULD. DONT USE THIS APP. I WENT THROUGH IT WITH ALL MY 4 STORES AND DESPITE TRYING TO TALK TO THE CUSTOMER SERVICE NOTHING EVER GETS RESOLVED ALL THEY DO IS COLLECT MONEY YOU SPENT ALL NIGHT APP JUST CLICKING YOUR KEYBOARD AND ACHIEVE NOTHING INSTEAD OF GOING TO BED AND BETTER TO REST OR PLAY WITH YOUR KIDS.
Thank you so much for taking the time to write this feedback. We make it a point to be known for customer service, so this situation caught us a little off guard. Would you mind reaching out to us via email at support@spocket.co with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward. Thank you so much, and I look forward to hearing from you! - Erwin
All good at first but you quickly realize that alot of the products can be had at a cheaper rate.
Thanks for your feedback! We are happy that you love the Spocket experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
So far it’s been a good experience using this app! The processes are simple and clear. I also love the products!
UPDATE - I have to change my rating because I’m experiencing an issue with one of my first orders. It was placed two weeks ago and is still in processing. The supplier advertised 2 to 3 days processing and 5 to 7 delivery. Customer service has been trying to contact the merchant for almost a week with no success. This is a really bad experience for myself and my customer. I now have to refund my customer with hopes of getting my funds back.
We're glad to know that! Thanks for sharing your experience. Please don't hesitate to reach out to us at support@spocket.co if you need any help or if you have any questions. Thanks for choosing Spocket!
Lots of great products to choose from that are made in America. Top quality at great prices. Highly recommended. Easy to navigate.
Had some issues getting orders to process but it provides distinct advantages to other foreign drop-shippers
Thank you for your review. We will share this with the team to let them know how we are doing and sort out the kinks! We'd love to hear back from you, chat with us and we're available 24/7!