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Had to start a free trial just to see products. They don't have any items that fit my store's niche, and their items cost 10 times more than Aliexpress. No way to cancel on the app. Had to go through their live online help to request cancellation. Very inconvenient!
We are sorry to hear you did not find any products that fits your preferences. Please know that you can change your account subscription by simply going to your accounts billing settings. Our sincerest apologies for any inconvenience. Please feel free to reach out to us at support@spocket.co and we'll gladly assist you however we can.
just downloaded not sure what it can do for me yet. once I've tried it I'll come back and let you guys know. What i don't like is you telling me what to put in my review. OK They have rejected my review three times, I don't like to be told to lie about something i've not tried
Thanks for letting us know about this! It seems like reviews were automatically being rejected so we're sorry if it came off that way to you. We hope that you are willing to share an update, now that you have tried Spocket and we're very keen to hear your feedback.
Very good app and it has a very good market to use so many different things I can sell on my store which is good.
jaimerais me desinsccire...............................................................................................
Thank you so much for taking the time to write this feedback. We make it a point to be known for customer service, so this situation caught us a little off guard. Would you mind reaching out to us via email at support@spocket.co with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward. Thank you so much, and I look forward to hearing from you! - Erwin
eASY INSTALL, AT THE MOMENT GOODDDDD,AT THE MOMENT GOODDDDDAT THE MOMENT GOODDDDDAT THE MOMENT GOODDDDDAT THE MOMENT GOODDDDD
We’re so grateful that you took the time to share your feedback with us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Sprocket is awesome! I suggest checking it out :) You can import products from suppliers around the world with many variants. It has a really to use UI as well.
Thank you for your review. We are glad you like Spocket! Our entire Customer Support team is very much happy to help and provide all the assistance you need. Have a lovely day! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
So far so good. I don’t know why so many apps ask for reviews within the first minute after installation.
Amateur software. Doesn't support UPC or EAN, so not for professionals. Also doesn't allow seling on marketplaces, so if you sell on Amazon or other marketplace, stay away from this
We respect your opinion and we appreciate your feedback as it helps us to improve our platform even more on our future updates. You can rest assured that we'll do our best to be able to provide all your needs as we tackle some existing limitations that currently exist. We would be more than happy to extend our assistance and help however we can. Please feel free to reach out to us at support@spocket.co and we'll gladly do our best for you!
DONT USE THIS APP !!!! ACHTUNG ! REINE ABZCOKE Sobals du die Probeabo machst wird das Geld abgebucht auch wenn du kündigst bevor Probeabo beendet ist !!!!
ATTENTION ! As soon as you make the trial subscription, the money WILL be debited even if you cancel before the trial subscription ends!!!!
Vielen Dank, dass Sie uns auf diese Probleme aufmerksam gemacht haben. Wir bedauern, dass Ihr Erlebnis nicht Ihren Erwartungen entsprochen hat und haben Ihr Feedback an unser Team weitergeleitet. Wir laden Sie ein, sich mit uns per E-Mail an support@spocket.co oder im 24x7-Live-Chat zu kontaktieren, um Ihre Erfahrungen im Detail zu besprechen. - Erwin
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin
Its a shame that for the app, but i wont be paying for an app that doesn't have the basic search facility of 'EXACT keyword' When i search for a product i want an exact match, not a loose match based on keywords - anyone who has used google knows this. For me to not allow words in " or ' to exact match in a search is out of date in todays searches. Shame really that a basic facility like this isn't included. My example. Search for orthopaedic cushion and your hit with 1000s of cheap pillows for chairs and i have no way to cut this down to EXACTLY orthopaedic A few of my products would have issues i sell very specific items and sadly i am not going to spend £50 a month (possibly more) on an app where it wont let me specify exacts as it will take longer to find a simple product than just doing it myself ( I currently have 200 products listed on 2 stores and another store with close to 3x that number) Shame honestly if the devs could simple fix this i would be jumping immediately on this app
Thank you for letting us know! It really helps us know what we can improve more and enhance. Our search box does have the capability to detect an exact match to the keywords used but if an exact match is yet to exist within the platform, the search system would then automatically search for the nearest related products to suggest based on the keywords used. We do however understand that such detailed filter features would indeed be helpful and time saving so we'll make sure our developers look into your suggestion. Meanwhile, please feel free to chat with us anytime about the exact products you are looking for and we'd be more than happy to give a few suggestions. We also take product requests as well, in which our on boarding team will gladly look for the products you need to have in our app. Please know that we truly appreciate your feedback! Thank you!