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Easy to use and has it all what is says
Thank you for your feedback! We’re so glad to hear that you find the app easy to use and that it meets your needs. We appreciate your support! - Eleanor
Great variety of products. Suppliers ship times are perfect and know long shipping times.
Thank you for your great feedback! We’re thrilled to hear you appreciate our variety of products and the prompt shipping from our suppliers. Ensuring quick delivery is important to us, and we’re glad it’s meeting your expectations. If you need anything else, feel free to reach out! - Eleanor
If someone said "hey if you could dream up a perfect way to sell online and write it down" then let us create it and its called Spocket-US & EU Dropship, BOOM problem went from a situation to a solution. Thank you team for all your hard work.
Thank you so much for your kind words about our team's hard work. We're proud of what we've accomplished, and it's great to hear that it's made a meaningful difference in your life. - Erwin
It's the best place to be
Wow, thank you for the wonderful review! We’re delighted to hear that you think it’s the best place to be. Your satisfaction is our top priority, and we’re thrilled to know we’re meeting your expectations. Looking forward to welcoming you back soon! - Eleanor
very good drop shipper
Thank you for your positive feedback! We’re glad to hear that you’re happy with our dropshipping services. Your satisfaction is our top priority, and it’s great to know we’re meeting your expectations.
If you have any questions or need further assistance, feel free to reach out. We’re here to help! - Eleanor
For the products shipped from EU and shipped to EU, the shipment time being shown is 15-30 days. Hilarious!
Thank you for your feedback! We understand that shipping times can be frustrating, and we’re constantly working to improve our processes. While we aim for timely deliveries, certain factors can sometimes extend shipment times.
We appreciate your patience and hope to provide a better experience in the future! If you have any other questions/concerns you can reach out to us 24/7 through our chat channel or send us an email at support@spocket.co again we thank you for giving Spocket a chance and we hope to see you again in the future. For now, we wish you good luck in your future endeavors. - Eleanor
BEWARE of this app. I downloaded the app only to see that most of the products on there are cheap junk and unsuitable for the standards of manufacturing I have for my website. I uninstalled the app the same day that I deleted it. However, they claim that uninstalling it was not enough to CANCEL the subscription after the trial period. They charged me $39.99 at the end of the trial period even though I never used the app even once, never set it up, nor sold any products from it. They claim this was made clear in the Terms and Conditions and refuse to give me a refund. However, with every other app I have ever used on Shopify, to uninstall it is enough to cancel the subscription or service and no additional cancellation was ever needed. This is intentionally misleading and manipulative. It was only after I went in and delinked the service from my PayPal account after discovering the charge that the consider it "canceled". EXTREMELY DISHONEST AND INFLEXIBLE COMPANY. I DO NOT RECOMMEND.
We’re truly sorry to hear about your experience and the frustration it has caused. We strive to be transparent with our users, and it’s concerning to learn that you felt misled. We understand that our subscription process and product offerings didn’t meet your expectations, and we apologize for any inconvenience.
We value your feedback and would like to resolve this to your satisfaction. Please contact our support team you can reach out to us 24/7 through our chat channel or send us an email at support@spocket.co so we can assist you further.
Thank you for bringing this to our attention. - Eleanor
I could not be more excited to continue my dropshipping journey with Spocket. I switched over from another major company as they were not user friendly and before committing I had a lot of questions. I reached out, and was connected with John, he was GREAT. I was throwing questions, at him a mile a minute, and he took the time to walk me step by step through their process and to ensure I was set up correctly and comfortable get started. Throughout the entire ordeal, he remained a pleasure to work with. I cant remember the last time I received customer service like today, the kind that leaves you happy to be in business with them, and not frustrated and ready to scream LOL Because of John we made the decision to stick with Spocket. John is a great asset, Id keep him around!!
John is indeed a fantastic member of our team, and we're grateful to have him on board. He's dedicated to providing top-notch customer service and ensuring that our users have a seamless experience. We'll make sure to pass along your praise to him! - Erwin
Easy fast steps
Thank you for your feedback! We’re glad to hear that you found the process easy and fast. If you have any suggestions for how we could make things even better, we’d love to hear them! - Eleanor
Running a shopify store can be daunting. There are sooo many choices of apps on the app store. I believe that I have tried them ALL and then I decided to go back to spocket. It has everything I need at a great price. It simplifies everything! Thanks
Thanks for choosing Spocket again! We're honored that you've given us another chance, and we won't let you down! If you ever need anything or have any questions, don't hesitate to reach out. We're always here to help. - Erwin