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Prinz was very thorough in answering all my questions. I'm looking forward to great results with Spocket!
Hi ShroudCase! Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Prinz will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I have had a great experience thus far with Spocket. The variation of items they have and the quality of those items are stellar.
Hello Cover Couture Style! Thanks for recognizing us. We absolutely have the best products you can choose from! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I like the Spocket platform. Also very good help from Eleanor. A good experience, Thanks
Hi BY ELISA! Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Eleanor receives your feedback. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
worst experience of my life. Fraud office that collects money for nothing. I used the opportunity to pause the subscription, it was clearly written there that no money will be collected until I continue the subscription. Money is suddenly withdrawn from the card. Then I had tried their product geniusdrop, where they create your own store. The ad said $1, I entered the data, I didn't get access to any of the stores, and €36 was charged to my card. I wrote a complaint to them, but it's useless, they always give the same answer that the money will not be returned and they are very sorry that it happened. Someone else answers all the time, just replies to emails every few days. Never fall into their trap like I did.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail
makes importing products easy and convenient.
Hi Reliable Styy! Thanks for your review and for loving Spocket! There are so many features and products to look for. You are going to be amazing! Feel free to contact us 24/7 via our chat channel or email us at support@spocket.co - Abby
User Friendly, Makes Drop shipping easy for even beginners.
Hi there! We are happy to know that you are enjoying your experience. We hope you'll get your first sale soon. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I have cancelled my membership before my trial ends but they still charged me unexpected cost $99.99 twice and a total of $199.98.
Hi The Shopee House! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
Great way for me to start my business without the hassle of inventory.
Thanks for your feedback! It gives us much pleasure to know that you love
the service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Love it! Easy to navigate
Hello there! Thanks for the feedback! Perfect! We are so glad you find Spocket easy to use. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Have to give 5 stars for the customer support. Spencer explained all queries in detail , he was very informative.
Thank you for leaving a review for Spencer. We're so glad your inquiry was answered efficiently. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail