Spocket ‑ 미국 & 유럽 드랍쉬핑 , 리뷰 5,238개
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I just started using this app so far it is user friendly. The only thing I don't like is the fact that some of the products some of the products won't let me save the changes that I make do to a system error
Thank you for your feedback! We are very sorry to hear about your experience. We regret that your experience did not meet your expectations and have shared your feedback with our team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I've been working with Spocket for three weeks now. I can say that the application is very convenient and understandable for beginners. Anyway, regarding the functionality, there was one technical issue(bug/glitch), when I placed the order for the supplier, the order was displayed twice in the order panel, and as it turned out, the payment was also made twice. I contacted support and described the problem. Eleanor from the support team understood the breakdown very quickly and immediately contacted the supplier. The next day Eleanor informed me that the supplier canceled this order and made a refund. I am very grateful to Eleanor for the instant feedback and help in solving the problem. In any case, I was forced to create a new order manually through the Shopify admin panel on behalf of the client. So far so good except this tech issue, let's see how suppliers fulfill their commitment in terms of processing and delivery time of orders, because it's one of the reasons why I've started to use this app.
Thanks for leaving us a wonderful review. We are thrilled that you loved your experience; Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority. Meanwhile, we have forwarded your feedback to our developer team regarding the issue, we will make sure to prevent this from happening again. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
one things is certain... you will never want to stop learning using the platform. Hang in there. watch your store grow... will take time
We are always here and happy to help! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
this website have the best products this is very helpful for me to start my store
Hello MARKHOR! Thanks for your feedback! It gives us much pleasure to know that you love the service and our products. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
A little janky, and not many aesthetic products available just on Sprocket, seems like AliExpress is where you have to go to get them. It's my first day using it, and I've gotten a lot of help from their nice and responsive support team, even at 10pm on a Saturday! I will keep using this and hope to find success with it :)
Thanks for leaving us such a wonderful review. We are glad you like the app. Meanwhile, we have forwarded your feedback to our developer team regarding adding more products for all our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Easy to navigate. Able to find a lot of products although the filters aren't very specific so have to weed through extra products lists. Wish would list more products on a page. When ordering samples, would be nice to be able to put multiple products in one order from the same supplier. Overall a good experience and find it easier to use than other apps and able to find great products!
Thank you for your kind words! We are glad that you find Spocket easy to use and efficient. Rest assured that our developer team is doing the updates and maintenance to improve our platform. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Customer Service is on point! Extremely responsive and helpful. I just wish the suppliers wouldn’t put their business information on the packaging.
Hi Crescent Pines Mercantile! Thanks for your feedback! It gives us much pleasure to know that you love the Spocket service, your kind words encourage us to continue doing our best. Your feedback has been documented too, please feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co should you need additional clarifications here. - Abigail
I Think Spocket is Great, I can always find the products that I need, and easily with short titles and great descriptions.
Hello Champaign Fitness! Thank you for the kind words! We’re so happy you loved your experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
so far so good just installed app... day 1
cant say much else yet, will update as soon as I have more info
Hi there! Thanks for sharing your experience! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Just started using this for my online store, but super simple so far! Good products. Not sure on quality as I have ordered none yet, but looks god!
Lovely! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail