Omtaler (5 430)
Raffiner
-
Etter vurdering
This is a great app. lots of great products! Has given me lots of choices for my store. so glad to have stumbled on this app. Everyone should give Spocket a try. Love the Premium products. Also love the quick shipping times. Can't wait to see all they have to offer!
Thank you for trusting us and we'll continue to do our best to give you an awesome dropshipping experience!
Great service, great products. I like the drop shipper because they have a bunch of suppliers that ship from the USA
You are in the right place! Spocket has the most number of USA suppliers in the market right now so we're glad to have you with us! Thank you for choosing Spocket!
I'm just getting started but I was quickly impressed at the user friendly navigation on Spocket. The quick videos that popup are extremely helpful and makes everything SIMPLE! Love it!
We appreciate for taking the time to leave us a lovely review. Happy Spocket-ing!
Update: The customer service is amazing!
I use this app 100% for all of my drop shipping. The support is there when ever that you need it. They work with you no matter what the issue is. I used the online chat a lot when I was first starting out. Every work well!
The down fall:
You have to pay close attention to the photos and the variants because some products will show three different colors however in the variants it will just be listed as A so you don't know what color you will get. Also the product descriptions are not very detailed. Some items lack information such as size, color and shapes. Also with the prices that they offer it is very hard to make a well size profit. Some times you can find items on other sites for half of the cost of what "our" price is.
Overview:
I love this app. Mostly because of the customer service and the support that you receive. However there is TONS of room for improvement. Hope this information can help some of you!
We are glad that despite of improvement needed on the platform, you are still loving the app. Rest assured that we are doing our best to improve our service and that's our main focus. Hence, why we are providing outstanding customer service support during this improvement. Happy Spocket-ing!
Spencer was amazing. Very knowledgable! He was able to help me under stand the questions I had regarding my branded invoices. I really appreciated the clarity he provided.
All of our support agents are equipped with the necessary knowledge and information in order to help you with whatever you may need. We appreciate you sharing your feedback and you can expect the same level of service from all our support agents! Thank you for choosing Spocket! -John
I love using spocket for my products. I was confused when I did a test purchase on my site. My site was showing pending processing. I forgot that I had to go to Spocket to finalize the order. So far, no problems with Spocket.
We love having you with us too! You can reach out to us via our 24/7 live chat or support@spocket.co anytime you need help or if you have any questions. We're always here for you! Thank you for choosing Spocket!
Lorena m'a repondu dans un délai rapide et avec les informations et brochures pour plus de details. Merci énormément !!!
Merci pour vos commentaires! Nous sommes vraiment reconnaissants pour vos commentaires sur Lorena et nous nous assurerons de partager vos compliments avec lui ! Nous espérons que nous aurons l'occasion de vous aider à nouveau. -Erwin
I love this app. I'm able to easily find products I love. I can sort to get USA companies. It's also easy to then get the product into my store since they pre-fill so much for you and they make it so easy to understand.
And a big huge plus for me is that I don't have to be concerned about inventory. They track all that and they even show in your store if it's out of stock, etc.
Another great thing is the customer service. They are very fast, very nice, and very helpful.
This app is making me money and that's the biggest plus!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review re-affirms the hard work we put in every day. So thanks for your kind words and we look forward to more business with you!
This a great app and easy to use. I love it from Importing products to tracking shipments it's a great app.
Thank you for letting us know how you liked the app! We always look for improvements to give our users the best and most seamless dropshipping experience! Feel free to reach out to us for further assistance. Have a lovely day! - Irene
The products are excellent. I am encouraged and excited about the relationship. Thank you for being a vendor. I do not know my commission off of the sales. I did not see that portion.
We are glad you liked the products! You can find the profit range of a certain product once they are added to your Import List. Please feel free to reach out to us at support@spocket.co and we'll gladly answer any questions you may have. Thank you!