Spocket ‑ US & EU Dropshipping , 5 346 vurderinger
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So easy for beginners. I'm loving it so far!!! You can easily import all the necessary info to your store.
My favourite app, I downloaded it hoping to source new products and I've found some amazing ones on here.
Spocket has a wonderful selection of products in all categories. I appreciate the help that I am given when asked and the quick response if they can help it. So far it's going great and they are doing a great job with their selection of products and user friendly app.
I will say this on the flip side, I made a mistake in getting the annual pro plan, I thought I was getting the monthly due to how it's laid out and the button did not work. The same day asked for a refund and they denied me. I feel that they should have made a personal call on this and gave me the refund instead of slapping the policy in my face and saying our policy is our policy. It's the principle of the matter that I am hugely disappointed with. In that sense, I feel they have very bad customer service. If you need help with anything else, they are great.
Also too, John from Spocket has a wonderful personality and positive attitude. He is very helpful and very engaging. It's always a pleasure to receive assistance from him. :)
We appreciate your honesty and straightforward review as we always make it a point to value each and every feedback that comes our way. We take it as an opportunity to learn more and make it better for you!
The app was great as well as the customer service. They were very patient with me and helped me every step of the way.
Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. Feel free to reach out to us again if you have questions and we'll be happy to answer that for you. Have a wonderful day! - Erwin
This was my first time using Spocket customer service and Ria did an amazing job answering my questions fast and efficiently. Thank you!
We believe that effective communication is key to building strong and lasting relationships with our users. We're glad to know that Earl has been able to assist you effectively. Please don't hesitate to reach out if you need further assistance or have any questions. We're always happy to help! - Irene
This app has really helped me to start up my own store with such ease. I thought it would be a lot more complicated - but not with Spocket. It's been a godsend. Thanks, everyone at Spocket.
I purchased the pro plan of Spocket to help me fill my online store. Shortly after I ran into an issue that turned out to be my own fault. I was able to speak with Lorena in customer service and she was beyond courteous and helpful. Not only was she considerate, she also helped resolve the problem that I had unknowingly cause and walked me through the entire process. I have no worries that if I run into any kind of issue in the future it will be taken care of in a timely manner as long as all the servicing staff are as great as Lorena.
Thanks for your wonderful feedback! This has been shared with our entire team including Lorena at Spocket. We are glad that you are loving our world-class service and that your inquiry was resolved in a quick and efficient way. Feel free to reach out to us if you need further assistance. Hope to serve you again soon. - Erwin
I'm using this app to help build my online store selection. The selection is great and from prior reviews you can see that shipping is pretty quick.
It is wonderful one of the best apps and very easy friendly beginning to understand the whole dropshipping business.
It works great and is flawless! what more could you ask for?