Spocket: US & EU Drop shipping

This apps vendors have great products but everything about them are horrible and problematic. They continue to not ship orders or they allow customers to buy products that are out of stock.

The app itself is good, the problem is the vendors on the app not abiding by their preset shipping guidelines or responding back to the seller so he/she can provide adequate and timely information to their customers to keep their customers from getting upset so much.

I used this app in combination with other apps to run my online business. I currently use 33 products from this app on my store. No sales yet. Most products are cheap and I don't mean inexpensive, they're cheap in quality. Be very attentive with the items you choose to post on your store. Something else I don't like and is the primary reason I only use 33 products is that many of the products on the app are lacking information. You literally have to contact customer support to request more information, pictures and size charts from the original supplier for each and every single product. My suggestion to make this app better, be more selective with the suppliers and products you add to the platform. Make sure there are multiple pictures at different angles, correct size charts, a description of the product with no spelling or grammatical errors and the basic facts such as what the item is made of exactly, who the item is for, what occasion can the item be utilized for, the item features, etc.

The App is simple and easy to use. The product descriptions are clean. The prices however are high and doesn't really leave us much room to make much profit so not worth the time. I spent 2 hours and could only select 4 products. everything else was expensive already.

They should also give us the option to set a certain price and apply to all variants. (v/s a profit percentage like it is now)

I have three orders and all seems well so far. I am not sure about many of the products because there is no way to see any reviews for any products or suppliers. The fact that you can't communicate with suppliers is a huge drawback and I hope that changes. Also being able to review products so others can read it would be really helpful. Those changes would make Spocket a five star app and I'll give five stars when I see those improvements.

I love the account manager! Real time virtual assistance is phenomenal! Product editing could be a little easier, like adding a link to be able to make products available to facebook and IG while in the Spocket editing. Emails should be sent to alert us that items are still in the cart and awaiting purchase for processing in case we miss the check out button (like I did). That's all for now...

This app is just ok. It has some nice products but beware - there are a ton of products that says it's from the US, however, processing time is 7 days and then another 8-14 days to ship the product to the customers. Why would shipping take that long if the supplier is in the US? Sounds like they are labeling China products as US...wish I would have noticed this before I upgraded my plan.

I used this App to stock a Shopify store. On the Shopify App store it says, "Can I cancel my subscription at any time?
Our mission is to help you start a successful online business. If you are not satisfied with our service, you can cancel your subscription at any time." Unfortunately, when I tried to cancel, I learned that you may cancel but Spocket will not give you a pro-rated refund or any refund at all. Enough said.

Not much use for me. For a dropshipping app I don't understand the purpose. In every category I have searched all I see are orange button products (pages and pages of just organge products) where I have to reach out and form a partnership with various etsy sellers to get products for my store. I have yet to see any purple button pre vetted items I can start selling immediately as advertised. I see no way to search or filter to find the purple products in each category. If I wanted to do Etsy dropshiping I could register with Etsy dropshipping which I have done in the past. I wish it worked for me but it doesn't.

Not sure where these items are sourced from but looks kind of like Ali products. You can not sell anything on any platform but your Shopify website. They are extremely over priced for us. Sourcing yourself may be a better option unless you already have an established dropshipping only store, but for us we sell handmade stuff and just wanted crystals and accessories to go with our Spiritual metaphysical things. Most of the tarot cards seem to be knock offs which can get you in to trouble. Yes any money you pay they WILL NOT refund it seems, even if you don’t want to use their services. Read the fine print as that holds ALL the Truth or lack there of.

Very nice app and easy to use. However, the product prices can be little lower and I also was charged transaction fees. I am not sure why I am paying this when I have been already been paying for the subscription. Very few products that we can sell and ones that are there are very cheesy. Not worth the subscription fee.