Omtaler (5 430)
Raffiner
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Etter vurdering
Amateur software. Doesn't support UPC or EAN, so not for professionals. Also doesn't allow seling on marketplaces, so if you sell on Amazon or other marketplace, stay away from this
We respect your opinion and we appreciate your feedback as it helps us to improve our platform even more on our future updates. You can rest assured that we'll do our best to be able to provide all your needs as we tackle some existing limitations that currently exist. We would be more than happy to extend our assistance and help however we can. Please feel free to reach out to us at support@spocket.co and we'll gladly do our best for you!
DONT USE THIS APP !!!! ACHTUNG ! REINE ABZCOKE Sobals du die Probeabo machst wird das Geld abgebucht auch wenn du kündigst bevor Probeabo beendet ist !!!!
ATTENTION ! As soon as you make the trial subscription, the money WILL be debited even if you cancel before the trial subscription ends!!!!
Vielen Dank, dass Sie uns auf diese Probleme aufmerksam gemacht haben. Wir bedauern, dass Ihr Erlebnis nicht Ihren Erwartungen entsprochen hat und haben Ihr Feedback an unser Team weitergeleitet. Wir laden Sie ein, sich mit uns per E-Mail an support@spocket.co oder im 24x7-Live-Chat zu kontaktieren, um Ihre Erfahrungen im Detail zu besprechen. - Erwin
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin
Everything I selected for my site was “premium”, requiring a higher monthly rate. I tried to contact them and got a bot. I removed this app.
Thank you for letting us know, however, the plans we offer have stated the inclusions in clear view as we would not want to give our valued customers like you any misunderstandings with regards to what we offer. Should you want us to discuss your request, just let us know and we will be there to help!
No worth it! The pictures of the items are very minimal. Not enough information about the products and the pricing are not the prices directly from manufacturers or brands. They are all from drop shippers...so it's drop shipper ordering from another drop shipper. In other words, you'll end up paying more!
Spocket needs to rethink its strategy, layout design, efficiency, and better subscriptions deals.
Basic plans will not allow you to import product. So frustrated and terrible app for beginners like me.
Don't be fooled. Shipping costs are super high. They dropship from Ali Express to dropshippers, taking all of your profit forcing you to have to sell at higher costs. Just google suppliers in your niche in the U.S. with the word "dropship" after it and find a direct link. Its usually easy to sign up and fast 3-5 day shipping with 1-2 day processing. Fu** These guys and apps and others like this that keep trying to be cloaked middle men out there. LET THE PLAYING FIELDS BE FAIR YOU ASSHOLES!! You filtering apps and easy importing are not worth this upcharge.
Thank you for taking the time to leave us a review! We completely understand how shipping costs may appear expensive. However, this is the standard price for carrier services so that customers can receive items within a short timeframe as fast shipping is crucial to the success of a drop-shipping business. However, if you see any of our suppliers where their shipping costs are unreasonably high, we'd like to know and be notified of it right away so we can look into their shipping rates.
Again, thanks for taking the time to leave us a review and we hope that you do get a chance to try Spocket sometime in the future!
I was charged twice for one month, they didn't have a cancel button => your trial registration will result in you being charged or canceling your credit card
I signed up with Paypal, and tried to cancel before I got paid, but they didn't have a cancel button, they still charged my Paypal. I was charged twice by them a day, be careful, they won't refund you, this is a lesson.
We're sorry to hear about the unfortunate circumstance that you experienced! Please note that you can find the cancel/downgrade button in your account billing page. We would be more than glad to be able to sort things out for you and help you with your account. Please reach out to us at support@spocket.co and we'll gladly help you the best we can. We'd be looking forward to assisting you soon!
terrible pricing no such thing as whole sale prices with this app it requires you to leave a good review in order to let you continue to use for free
We would like to extend our sincerest apologies if you felt that the prices you saw on Spocket are not at par with what you were expecting. At Spocket, we worked tirelessly to bring you amazing products from the best suppliers that will fit every dropshipper's niche at very affordable pricing as we want our customers to make huge profits with the help of Spocket. And, if you’re not able to find what you’re looking for, we find ways to make sure that we make it available by scouring for top suppliers to on-board to the team.
We’d love to hear more about your experience and the products or the supplier that you found that didn't have wholesale prices so we can price-match and bring you the lowest prices on the platform. You can always reach out to us at support@spocket.co and our team will be available to cater to your needs.
We hope to see you be a part of the Spocket family as we continue to grow and help you thrive in this industry.
The items are too expensive. I would not be able to make much profit. Once I changed to shipped from UK (because I don't want long shipping time) there was almost no items left.
Sorry to hear about your experience! We understand that there are certain items that might seem to be expensive at first but our suppliers are actually required to give a minimum of 25-35% profit margin on all their listings. If you feel that the items are not within that margin, we would be more than happy to investigate that supplier and take the appropriate actions necessary. We will have one of our account managers reach out to you directly to make sure that we resolve any concerns you may have. We appreciate your kind understanding and patience!
I would give zero stars if I could. I downloaded this for a day. I figured I would not be charged after deleting the app as many do not. They are currently telling me that they cannot refund the charges cause it's against their "policy" because apparently the subscription page states you have to go through the unsubscription process to not receive future charges. Regardless, this is a B.S. policy to charge people who are no longer interested in the app and have forgotten to unsubscribe/read the fine print and then justify a no refund policy. Horrible way to do business I have not encountered this issue with ANY other app.
Thank you for voicing out your concerns! We appreciate the feedback as this helps as grow and be better for our customers.
For most situations we try to be as understanding as possible so there will be exceptions. If there was a billing error on our side (as we give users one week to test run the app at no charge), please reach out to support@spocket.co and we will investigate your case for confirmation. We’d like to discuss the matter further with you and see how we can make things good.