Omtaler (5 583)
Raffiner
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Etter vurdering
used this store for 2 days and its awesome
I am a bit worried here about their customer support. My first order with them is not going well. Customer bought 3 items - 1 of the items had a Covid-19 delay in shipping warning (Made in China?) - this item says Made in the USA. It had a 7-10 day processing time. The other two items have a 1-2 day processing time. My customer received tracking information within 2 days. A week later, US Postal is still waiting for the package. Customer not happy, I had to send him some of our own products to try and make him happy. E-mailed support, Andie told me that the products were still in the 7-10 day processing window. That's when I looked it up and found 2 of the products were 1-2 days. I sent Andie a message about this, and got no reply. Followed up again with Andie this morning and no response. Just a head's up, all of their happy and positive e-mails come from support@spocket - not from individual people. Here I am left with a situation from my first Spocket customer and no one can help. This business is fast paced, people need to get their orders quickly. Can you imagine getting a tracking number and finding out that many days later that the items haven't been sent out yet? I really wanted to sell my products on Spocket and I'm sure I ruined that opportunity now. We send our products out next day. If it's out of stock, we don't sell it. I hope someone at Spocket will now help me figure this out.......
We are very sorry to hear about this! Our sincerest apologies for any inconvenience. Rest assured that we will resolve your order concern for you as soon as possible. Our specialist will get in touch with you immediately to rectify the matter. Thank you for your patience and understanding.
good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Welcome to Spocket! Glad to have you with us! Thank you for trusting our services!
This app is AMAZING. They made the process of starting my own Shopify dropshipping store so simple and easy.
We're happy to know setting up your store was a breeze with us. We hope you get to explore our other features and get to use them with your Shopify store.
esta bien ,voy a probar.tiene muchos productos que parecen de calidad. es lo que estaba buscando para mi tienda.
¡Excelente! Definitivamente no decepcionaremos y podemos asegurarle que todos los artículos en nuestro catálogo son de calidad. ¡Háganos saber cómo va su búsqueda!
works great not a lot of extra time spent filling in type/collection tags/ etc. Shipping is alot faster a bit more expensive on some items but overall great app.
Thanks for the feedback! Our automation system is one of the best in the industry. Glad you liked the overall feel of our platform. Thanks for choosing Spocket!
Spocket is so easy to use with many options to pick from. I know my costumers will enjoy. I will shop on Spocket again for inventory.
Thank you for leaving a positive review and loving the app. At Spocket, we continuously strive to serve you better. Looking forward to assisting you in the future! - Irene
Really good app, very easy to use.
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body
Appreciate the effort in giving us a rating! We look forward to providing you with a great experience and an awesome service. Thank you for choosing Spocket!
This application is really help for my business. I started with my business while I was starting with the dropshipping methodology, the limitations of a free sample are many, but it is a well thought platform.