Spocket: USA & EU Dropshipping

Thank you for your kind words! We strive to make our platform user-friendly and accessible to everyone. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns you may have. Don't hesitate to reach out to us! - Irene

We're glad to have been able to resolve your concerns and we sincerely apologize for any misunderstanding or inconvenience we may have caused. We appreciate your extended patience and understanding. Rest assured that we always aim to provide you with excellent service. Thank you!

We're sorry to hear that our supplier was not able to meet your expectations with the fulfillment. We thank you for your understanding with some of the unexpected delays due to the current situation with some of the carriers. Rest assured we will do our best to support you all throughout!

Thank you for your review! Our sincerest apologies for any inconvenience we may have caused you. The suppliers we have are also from different parts of the globe aside from the suppliers that we have from the US. Rest assured we are working to improve the way we communicate your needs with our vendors to better resolve any issues. Our customer service is available to you anytime! Please feel free to reach out to support@spocket.co and we'll gladly do our best to assist you however we can. Thank you for your understanding!

Thanks for letting us know about this! We'd like to make sure that this has been addressed by Spocket. While most of our vendors are based and located in the US and Europe, we do have vendors that are based from other regions as well. You can select which vendors you want to work with long term by ordering samples from their range. If you find that they come in poor quality, let us know straight away and reach out to us at support@spocket.co. We hope to resolve this to your benefit and earn you back as a customer.

You'd be happy to know that the feature you are suggesting is actually in the works right now and might be available soon! We're glad you are enjoying Spocket in general. Thanks for using Spocket! -John

Thank you for taking the time to share your feedback with Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on supplier sourcing so we can add more products and suppliers that offer fast shipping. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

I’m very sorry to hear about the issues with billing and subscription. This is not the experience we aim to provide. - Eleanor

We're happy you are now able to find the products you need for your store. Using Spocket is indeed very easy together with everything we can provide to help you succeed! Thank you for choosing Spocket!