Omtaler (6 420)
Raffiner
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Etter vurdering
Would recommend 100%
Thank you for the glowing recommendation! We're thrilled to hear that you would recommend us 100%. Your support is greatly appreciated, and we’re here for you whenever you need us! - Eleanor
It is the worst dropshipping app I ever used in my life, with limited choices in terms of products, we add horrible customer support when you have problems...I demanded a refund for the first time in January 2024, and after 15 days with no feedback, I wrote my first testimonial on the Shopify app store, they contacted me to delete the testimonial in return for my refund...so I was so naive to believe their words and deleting my testimonial...after 4 long weeks of communication, emails, and messages...they sent me a falsified document showing that they sent the refund amount...and by contacting my bank I discovered that this document is just bullshit, and the bank confirms that there's no refund is sent to my card or account...sadly the pocket team was lying and they refuse then to give any proof documents ...I have all conversations, emails and screenshots....i recommend other dropshipping apps
I'm truly sorry to hear about your negative experience with Spocket. It's disappointing to learn that you encountered limitations with product choices and faced challenges with customer support. Additionally, the situation you described regarding your refund request and the subsequent communication with the Spocket team is concerning.
Transparency and integrity are values we take seriously, and I apologize if you felt misled or deceived during your interactions with us. We're committed to resolving this matter promptly and ensuring your satisfaction. We've reached out to you and are eagerly awaiting an update to ensure that you're provided with the resolution you deserve. Please feel free to respond at your earliest convenience.
Spocket is a fantastic easy to use platform. With Spocket you upload products to your store at a click of a button.
It is an amazing app it takes away a tone of work from your hands.
Thank you for your glowing review! We're delighted to hear that you find Spocket fantastic and easy to use. Simplifying the process of uploading products to your store is what we aim for, and we're thrilled that you find it amazing. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to make your experience with Spocket as smooth and efficient as possible!
Happy Spocket-ing!
Ik vind deze app echt geweldig, allemaal mooie en kwalitatief goeie producten staan hier op en je kan ze heel goed dropshipen
WOW, dat is fantastisch om te horen! We zijn erg blij dat je Spocket zo enthousiast vindt en dat je het een goede ervaring hebt gehad met het dropshipping van producten uit ons assortiment. Wij zijn trots op ons platform en de kwaliteit van de producten die wij aanbieden, en het is geweldig om te horen dat jij dat ook waardeert. Als klant bent jij erg belangrijk voor ons, en wij doen ons best om ervoor te zorgen dat jij een goede ervaring hebt met Spocket. Als je nog meer feedback of suggesties hebt, dan laten we het ons graag horen! - Erwin
Muy excelente gracias por la ayuda ,lo recomiendo
¡Muchas gracias por tu comentario! Nos alegra saber que te ha gustado y que lo recomiendas. Si necesitas más ayuda o tienes alguna pregunta, ¡estamos aquí para ayudarte! - Eleanor
they said they had Free
plans they don't
Thank you for sharing your experience. We appreciate your feedback and will use it to help enhance our service.
We do have a free 14-day trial.
If you're willing, could you please provide more details about your experience with Spocket via email at support@spocket.co? - Eleanor
I was facing an issue with the admin panel on Spocket and I raised a ticket for. I was happily surprised to receive a call from the Customer Support Manager herself. I truly appreciate this and congratulate the team for their great professionalism.
Facil utilização e otimo atendimento ao consumidor.
Muito obrigado pelo seu feedback! Fico feliz em saber que você achou nossa plataforma fácil de usar e que nosso atendimento ao consumidor atendeu às suas expectativas. Se precisar de mais alguma coisa ou tiver qualquer dúvida, não hesite em nos contatar. Estamos aqui para ajudar!
- Eleanor
Top
Thank you for the great feedback! We're thrilled to hear you think we’re top-notch. Your support motivates us to keep improving. If you have any questions or need anything, just let us know! - Eleanor
So far it has been a good experience and I have no major complaints. I had some questions and customer support was excellent, OJ Songsong stayed with it until the question was resolved and his follow up was much appreciated. I am still stocking my store and haven't launched yet so I will update again after that.
Hi Eva Stessa Home!
Thanks for sharing your positive review of OJ's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby