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Very easy to use. Jessa and Ria provide excellent customer service. Selecting products and pushing to your store is very simple.
Thank you for your review. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
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Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
This is an update on an earlier review I left expressing my dissatisfaction with spocket. After my last review, the customer care team reached out to me and the issue I had was resolved satisfactorily. I am happy with the resolution and the customer service I received. Professional, prompt and efficient. Looking forward to a good future with spocket. I am.hapy with the service.
Thanks so much for accommodating our call and we hope to have resolved your issues here on Spocket. We will be in touch shortly to give you an update and we will try our best to do better as we continue to grow in this business. Thanks again for giving Spocket another try!
We sent a test order in and have question before we go "live." Irene was very helpful in a addressing my concerns via Chat.... on a Saturday morning!
We deeply care on how we can help with your dropshipping concerns and we want to make sure they are addressed right away! This is where our Support team excels. We will make sure to let the team especially Irene know about your kind words.
Earl,Leah, and Prinz are awesome!!! Leah always follows up to keep me up to date about my orders.
Earl made my day with an issue of an order not syncing properly. He took immediate action and contacted the vendor for a solution!
Thanks, Earl, Prinz & Leah- you are the best!
Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Earl will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I LOVED using this app! The customer service was amazing and they were super quick to respond to any questions I had. The app itself was so easy to use and navigate, and I loved how it looked on my store. Overall, I would highly recommend this app to anyone looking for an awesome loyalty program!
Awesome! It gives us much pleasure to know that you are enjoying the app. Your kind words encourage us to continue doing our best. Our support team is definitely always available to assist you if you need help! Thanks again, and have a wonderful day! - Erwin
Good app. No control or communication with suppliers so thats not helpful, not great at transparency of price changes and large scale business is difficult to manage on this. Good for small time businesses.
Thank you for letting us know! Your feedback helps us to know what we can improve on and you can be sure that we will! At the moment, we are actually working on a similar feature that we can apply in our future updates. For now, our 24/7 customer support team is here and happy to help communicate all your needs with any of our suppliers. Please rest assured that we will work hard to improve on this aspect. Thank you!
i use the app to help me provide more products to my customer. everything is always good and on time and good updates i love them so much. im so happy i added this app to my shopfiy store
works great!
wish didn't have to pay.
Spocket is great. The customer service agents are always responsive and very helpful at any time. Working with Russel has been a pleasure, she is very caring and devoted in proving great assistance. Thank you Russel!
Thank you for the wonderful review and for taking the time to share your feedback with Russel, we'll relay your kind words to her. We hope to assist you again soon! - Irene