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Thanks for the praise! We're delighted to hear that you consider us top-notch. If there's anything specific you love or if you have any suggestions for us, we'd love to hear them. Your feedback helps us continue to improve! - Eleanor
I am at a lost for words of how grateful I am for the assistance, diligence, patience, attention to details Eleanor provided me, when I thought that my self inflicted problem resolving the issue I am encouterng was just too much for me to resolve on my own. She was on a live CHAT with me to explain and guide me thru the process of the issue Iam encountering. And for that I highly recommend this APP. Service is of utmost importance. I entered this business without any knowledge about it, but now I feel a lot better knowing that I have the Eleanor's of the world to help me out. I have yet to sell my first product, I am still in the process of building my site, putting it together, its challenging...but now my confidence just went up tremendously with Spocket and their Eleanor's on my corner. Thank so much!!
Hi Kiko and Kit!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Spocket has fast shipping options and also a way to automate your store! They were very helpful during the startup stage and continue to be supportive!
HI there!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
It is the worst dropshipping app I ever used in my life, with limited choices in terms of products, we add horrible customer support when you have problems...I demanded a refund for the first time in January 2024, and after 15 days with no feedback, I wrote my first testimonial on the Shopify app store, they contacted me to delete the testimonial in return for my refund...so I was so naive to believe their words and deleting my testimonial...after 4 long weeks of communication, emails, and messages...they sent me a falsified document showing that they sent the refund amount...and by contacting my bank I discovered that this document is just bullshit, and the bank confirms that there's no refund is sent to my card or account...sadly the pocket team was lying and they refuse then to give any proof documents ...I have all conversations, emails and screenshots....i recommend other dropshipping apps
I'm truly sorry to hear about your negative experience with Spocket. It's disappointing to learn that you encountered limitations with product choices and faced challenges with customer support. Additionally, the situation you described regarding your refund request and the subsequent communication with the Spocket team is concerning.
Transparency and integrity are values we take seriously, and I apologize if you felt misled or deceived during your interactions with us. We're committed to resolving this matter promptly and ensuring your satisfaction. We've reached out to you and are eagerly awaiting an update to ensure that you're provided with the resolution you deserve. Please feel free to respond at your earliest convenience.
amazing app for ecommerce and easy to work with
Thank you so much for your kind words! We’re thrilled to hear that you find our app amazing for eCommerce and easy to work with. Our team works hard to create a seamless and effective experience, so your feedback truly means a lot to us.
If you have any suggestions or need assistance as you continue using the app, please don’t hesitate to reach out. We’re here to support you and ensure you get the most out of our platform.
Thanks again for your positive review and for choosing us for your eCommerce needs! - Eleanor
I like the variety of products offered. I also, like the different types of websites offered. If the dropshipping with Aliexpress goes well I am looking to add the coffee site to my list of stores.
Thank you for your feedback! We're committed to providing a diverse selection to meet your needs. We'd be thrilled to have you add the coffee site to your list of stores in the future. If you have any questions or need assistance along the way, please don't hesitate to reach out. We're here to help!
Happy Spocket-ing!
Good Products and Best Delivery Time
And we're even more thrilled to hear that you're happy with our delivery times! We know how important it is to get products to your customers quickly and efficiently, and we're committed to meeting those expectations. - Erwin
Top quality products sourced from USA.
Thank you for your feedback! We’re proud to offer top-quality products sourced from the USA. We’re glad you’re pleased with our selection! - Eleanor
Perfect
I love everything about this program. Its very simple to use. I love the shipping times on my products.
Hi 5th & Barnett Creative Fashions!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby