Spocket: USA & EU Dropshipping

Paid yearly plan.....and I feel SCAMMED by this company. Prices are inflated and you can find easily the products in other stores with best prices, in the stores which I wish to buy there is not invoice branded, shipping delay, dont buy yearly plan because they say they dont go to refund. I dont recommmend it.

DO NOT TOUCH THIS APP UNLESS YOU WANT THEM TO THIEVE YOUR BANK ACCOUNT , I HAD A PAID TRIAL WITH THEM TWO OR THREE YEARS AGO BUT NOTHING SOLD AND MY TRIAL ENDED AND WAS CANCELLED , RECENTLY I LOOKED AT THE APP AGAIN AND WAS WONDERING TO TRY IT AGAIN, NOTE I SAY I ONLY LOOKED AND WONDERED AND THIS MORNING THEY STOLE £70 FROM MY BANK ACCOUNT THAT I , AN ELDERLY DISABLED PERSON NOW HAVE TO WAIT MAYBE EVEN AS LONG AS TEN DAYS TO GET BACK !!!

If the supplier says processing time is 1 day then I expect it to be just that. My order has been sitting in processing since 7/28/23. Spocket can't even reach the vendor. My customer contacted me today and asked about the refund since the order was never shipped. I had to refund her out of my own pocket. They also promised me a free month of service twice. Never ever received the free month either. Support is respectful, but delivery could use work. I have decided to cancel services overall.

Complete garbage DS app. They don't vet their suppliers. You have drop shippers drop shipping drop shippers. If you're in their FB group, there are a bunch of people complaining about why things are being shipped from China.

The whole supplier on-boarding takes months. The account executive doesn't even respond to emails regarding the process or status updates about your vendor account.

Definitely not ready for prime time.

Do not fall for the promotional plan ever with these people. They charge you instantly and the premium products for most of the suppliers have no description. And they sent me an email stating that the supplier is pretty new hence no description. How can you entertain a new supplier to be on your premium list. Absolutely not recommended.

My experience with Spocket was absolutely awful. They have very low inventory, poor technical support, unreliable suppliers, hyper-inflated prices that don't allow you to make a profit, and charge an exorbitant monthly fee to boot. No thank you.

the price for this app is ridiculous. complete rip off. its about 4 times the price it should be and way more expensive than other apps that do the same thing

HORRIBLE!! SCAM!! Out of 14 orders I've put in, about half of them we're cancelled a day later after they realized they don't actually have stock. Which is a bad impression for my customers and poor reflection on my site. They mask the suppliers with codes "brand" names but they are mostly all Chinese vendors who probably also have distributors the US, Canada, and UK. "Celeste" for example mostly carries SheIn styles but sells them for as much, and sometimes more than the actual SheIn website. I can't reach anyone for support because when I try Google tells me that it's not a private connection and hackers might try to steal my info. They also charge an INSANE amount of money for a barely working dropshipping system. This is a SCAM!!!

They take money from me and I don't use their service big scam send my money back asap this not how you do business

I gave this app a chance. I wanted to believe it could do what I needed to make my dropshipping business easier to source and fulfill orders. It did the opposite. The customer support is very accessible but they are not effective or truly helpful. They are very polite but you end up engaging several different reps over time about the same issue as if they never communicate or read what you've sent them even updates. They never seem to know how to get you connected to technical support or the supplier directly. Even THEY aren't able to communicate with any of them. They essentially apologize profusely and continuously and that is the extend of their customer support regarding real issues that can impact your business. I have doubts about positive reviews because I gave them so many opportunities and consistently, they failed. Even when I told them I would discontinue using them, all they did was apologize profusely and hope I stick with them. Not good for any business and I don't see who they will remain in business with this approach. They have a great looking product/platform but the functionality of it and their business model is subpar. It is UNTRUE that they fully automate anything. You can get customer service relatively quickly most of the time but they never help. The claims they make are untrue. I even changed plans a few times over the course of months to experiment. It doesn't matter how much you pay, it is all the same.