Recenzje (6 822)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 84% ocen to oceny z 5 gwiazdkami
  • 9% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 5% ocen to oceny z 1 gwiazdkami
23 październik 2024

Amazing

Velvet Junction
Zjednoczone Emiraty Arabskie
1 dzień korzystania z aplikacji
Spocket odpowiedział(a) 25 październik 2024

Thank you! We’re thrilled you think so! If you have any questions or need assistance, just let us know. Enjoy using the app! - Eleanor

24 marzec 2024

We were looking forward to using Spocket but sadly we were immediately disappointed by being forced to subscribe to a paid plan before we could even research any of the products via the marketplace; despite Spocket clearly noting a 'free plan' being a available on their Shopify App Store page. In fact, even when being shown a free trial, it was still asking us to pay $1.99. The pricing is not clear and as we were unable to see what products are available to us, we will not be using Spocket. Very disappointing.

WONDERCRAFT LTD
Wielka Brytania
Około 2 godziny korzystania z aplikacji
20 marzec 2024

I believe the app can be improved, until then, I won't be using it as it is not beneficial for me. The Customer Success Specialist Leah helped me with a problem I had and its resolved now.

Skull Noise
Stany Zjednoczone
2 dni korzystania z aplikacji
16 lipiec 2024

Good industry and personnality

ELEVATE
Kanada
20 dni korzystania z aplikacji
Spocket odpowiedział(a) 19 lipiec 2024

Great to hear that you think so highly of our industry and personality! We're proud to be a part of it. - Erwin

7 maj 2024

They are ok

Jolly V's Creative Corner…..The Boutique
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
Spocket odpowiedział(a) 9 maj 2024

Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. One of our Managers will contact you and feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

26 maj 2021

It’s a very smooth process processing a order. Great for women but men’s clothes etc not so much. They used to have a lot more products. The price point and products don’t really match at this point.

SuperiorDaily
Stany Zjednoczone
Prawie 5 lat korzystania z aplikacji
Spocket odpowiedział(a) 29 maj 2021

We appreciate your helpful feedback! Rest assured that we are and will constantly add more selections for you. We'd love to discuss and recommend some top suppliers for you! We also would be happy to clarify regarding any pricing concerns. Please reach out to us at support@spocket.co and we'll gladly help however we can. Thank you very much! -John

13 luty 2019

I'm new to Shopify and I'm getting ready to launch my store. I do have a few concerns about using Spocket. At first glance, the items and integration seem good. Also, I like the shorter shipping times. Here are my concerns, though.

First, I signed up for the 250 products option but I didnt realize it was listing of the products vs selling. When I look at the next tier, there really aren't extra services just the option to list extra products. So, to stock my store, I have to use other vendors or pay the higher price before I see if the products sell as well as other vendors. Also, I paid for the full year and if I want to go upward, my option is only to pay for the larger amount full year. I'm trying to work with customer support to see how I can get the higher level and go to a monthly plan.

This brings me to my second concern. 24/7 support means I can reach out 24/7 but they are not available 24/7. So, I can't seem to do business when it is convenient to me but rather it is convenient to them. And, since I can't talk to their vendors with an issue because they are the pass-through, this can cause a customer issue for me, a new store.

I will say, the one time I had a vendor issue, they eventually responded and allowed someone from the vendor to reach out. This is why I'm giving three stars or it would be two stars.

Stay tuned as I launch. I hope I don't have to eliminate them as a vendor. I really need a reliable vendor who ships out of North America.

Sun, Surf, Sand, Sky is Supporting Animal Rescue on Land and Sea
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
14 czerwiec 2022

This app is great, the only thing missing for me is a direct push-to-store of the Return policy. There is no way for my customer to see that, so I always have to copy and paste the processing time, the shipping times, and the return policy whether it's 15 days, 30 days, or more. Each supplier has different policies. That is probably the most annoying thing about the app.

My Green Gifts
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
Spocket odpowiedział(a) 14 czerwiec 2022

Thanks for your feedback! It is indeed a great feature we may consider to add in the future. This has been forwarded to our developer team. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. -Erwin

27 luty 2024

This company should screen their suppliers more with certain parameters that they need to get back with a Spocket about shipping and inventory within 24 hours. Small businesses rely on Spocket to upload inventory to their website. When inventories and suppliers are not vetted properly, it causes delays in product And lost customers and profit. More attention should be made toward having one customer service rep or two assigned to each client like me.

Borrowed & Blue Wedding Outlet
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Spocket odpowiedział(a) 2 marzec 2024

Hi Borrowed & Blue Wedding Outlet!
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

20 luty 2018

I am on the fence between 3 and 4 stars. The interface is nice. With Australia, Canada, USA, and Spain vendors, most product descriptions are better than those limited to China, though some from China are also included.

Restricting product searches to specific types of products yields limited results. Inventory is mostly apparel. Many items are nearly out of stock. If you hunt very well, you can end up with a few good products.

Clinicalposters
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji