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greet greeet greeeet greeee ggreeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeereeeeeeeeeeeeeet
Awesome! Thanks for your kind words and we are glad that you are having a great experience. Feel free to reach out to us anytime! - Irene
I had some issues with not being able to order samples, there was some type of glitch in the system. Leah spent lots of time with me trying to correct the issue and even got tech support to help. Issue was fixed and now I'm good to go. These guys really do go above and beyond to help you with whatever you need. They are clear, patient and very understanding. I really enjoy spocket.
Thanks for your feedback! It gives us much pleasure to know that you love the app and that Melvin was able to provide you with the assistance you need in a timely manner. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
So far I'm loving it! I initially tried other apps on Shopify, but after building my website and reading all the reviews on the Internet about Spocket, I'm so much happier...
Awesome! We're so happy to know that you are enjoying our platform. We've put a lot of work on our app and it makes us more motivated to know about your feedback. We'll continue to make Spocket even better! Thank you!
To best describe this app and its features one needs to imagine that they are sitting beneath a huge Christmas tree (smell those pine needles it's not a plastic tree). Be careful to catch each present for fear of losing one.
As you unwrap each wrapped box become aware that each present contains other gifts. These are also yours if you want to put them on display? Soon, one will become overwhelmed by gifts, more than one thought possible.
Customer service is excellent. Robbie assisted me with a dropshipper who was problematic and was able to resolve my issue. Appreciate the QUICK response and consistent follow up regarding this matter.
We love hearing about how good our team made you feel today, Katu Beauty! We are very grateful for specially mentioning Robbie, I'm sure he'll love to hear this! We'll keep up the good work! - Irene
Irene had been very helpful with some payment confusion I had. She showed tremendous amount of patience and put my mind at ease explaining everything the way I'd comprehend. She is the best! :)
Thank you so much for your 5-star review! We will share this with her to let her know to keep up the amazing work!
really love this app it makes it easy to use. I totally recommend this app for anyone. also love the shipping time.
Awesome, thanks for this! We're thrilled to know that our features fit your standards. We're hoping to make the entire process easier, more enjoyable, and even more beneficial to you and your store. Happy Spocket-ing!
I would like to express my profound gratitude to Abigail. She demonstrated comprehensive understanding of the situation at hand and skillfully outlined the subsequent steps for resolution. I eagerly anticipate further collaboration with Spocket
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail
Finally.....I found a supplier other than AliExpress. One that actually ships from the U.S.A. !!! Beautiful and High-Quality Products. Glad I found them.
Welcome to Spocket! Glad you found us too. Happy to provide you suppliers that actually ships from the US! Thank you for using our services!
Melvin was a great help. He helped me push my products into my store and he also gave me useful tips!
Thanks for sharing your positive review of Melvin's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. - Erwin