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I use this app to obtain a quicker shipping time. I still don't know how I feel about it. I can't really find products for my niche to fit into my store and the items I do find are being sold to me at regular market price. So far I've been using spocket for a little over 3 weeks and I don't know if I will continue.
The app is unfortunately not great. Several issues occur at every step, from importing products to simply browsing their product library or paying for the orders: cache needs to be cleaned endless numbers of times, product library crashes often, only credit cards are accepted (not debit) and this is not said anywhere until you discover it at the checkout for the first order. Assistance takes days to solve the easiest issues, apart from the amazing Prinz who is always super quick and effective. Thank you Prinz!
Thank you for your feedback! We’re pleased that Prinz was able to provide you with exceptional service. We are also very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
Looks like a great app so far, lots of great products to choose from and set-up was a breeze
I've used Spocket long time ago when i was in Gulf, and now I'm gonna use it again in Europe. Platform is little bit changed but my trust on Spocket is still the same and hope it'll take me to the next level.
Hi there! We are glad you love the experience and for choosing Spocket again! It's our pleasure to be of your service! 🧡 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Takes all the guesswork out of product picking. Great app that can be integrated into any shopping platform.
wonderful diverse product selection and very easy and intuitive to install!
I am using this app to ship within the United States. So far things have gone well. I will keep you updated though. Wish me luck!!
We wish you the best of luck! Glad to know it's been going great so far. Thank you for letting us know. We'll make sure to do our best to help you out whenever you need it! Thank you for choosing Spocket!
There are many quality products to choose from. I started a trendy & modern apparel online store, so it was important to have stylish products to showcase and sell.
Awesome! We do have thousands of trendy and modern apparels from reliable suppliers. Glad to know you are using Spocket. We are looking forward to your success!
The support is very good, answers quickly, understands exactly what the problem is and is very friendly :)
Thanks to Rochelle!
Thank you for the feedback and we're glad to be of service to you! Reach back to us anytime you need assistance! -John
I used this app to help me find jewelry. It has a wonderful variety to choose from. I will definitely use them again. This is an awesome company to work with.