Recenzje (5 433)
Zawęź
-
Według oceny
The products are good quality and priced fairly. The app is easy to operate and the online staff have a fast response rate.
Cool! Thanks for loving Spocket! We are glad you were able to start using our service with our customer support team's help! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Great app..............................................................................................................................................................................................................................................
Thank you!
I am still fairly new with spocket but i have had a great experience so far. Prinz was very helpful in answering my questions regarding products, it was very clear and i didnt need to ask anything else. the team is always very helpful, and their instant message chat is very helpful as i didnt need to make a phone call. thank you!
Great to hear that you had a positive experience with our customer support service! We appreciate your feedback, and we will pass it along to Prinz. Thank you for choosing to work with us, and we look forward to assisting you again in the future - Irene
I was all excited to use this app, however that was short lived. I wanted to test it before diving in so I pushed 24 products to my store front - had 11 orders from them including 3 samples I ordered to see product and shipping times. I have been battling with them for a while as all these items state anywhere from 4 -10 days delivery. I will share the orders and their status below. Yesterday I had it, I told them how I felt and that they needed to get better suppliers or a better system (you can not contact the supplier, you have to have it all go through spocket and wait for an answer) They read my messages yesterday and STILL have not replied to me! I am fuming - I DO NOT RECOMMEND THIS APP!!!!!
#1648 ordered on 1/13/2020 - delivered FAST
#1663 ordered 1/16/2020 - still has not shipped, was told 6 days ago they would reship.
#1665 ordered 1/16/2020 - delivered
#S1 ordered 1/18/2020 - never shipped still trying to get a refund
#S2 ordered 1/18/2020 - delivered
#1680 ordered 1/19/2020 - delivered
#1684 ordered 1/20/2020 - never shipped still trying to get a refund
#1711 ordered 1/26/2020 - never shipped still trying to get a refund
#S3 ordered 1/28/2020 - delivered
#1741 ordered 2/3/2020 - never shipped was issued a partial refund
#1742 ordered 2/4/2020 - never shipped was refunded
total 11 orders:
5 delivered
1 refund
5 fighting to get refund
Our sincerest apologies in behalf of the suppliers that you have ordered from. The circumstances are indeed unfortunate and we are happy to have been able to resolve most of these orders for you. We would be happy to sort out anything else that is not yet resolved with your orders and your suppliers. Please reach out to us at support@spocket.co and we'll gladly sort anything out for you as soon as possible. Thank you for your understanding and patience!
It's awesome. Very helpful and great products.amazing product. Amazing things to come from this company.
You feedback is very much appreciated! It helps us to know we're on the right track. You can expect that we will do our best! Thank you for choosing Spocket!
Spocket is hands down one of the best dropshipping platforms there is out there ! Thank you so much for the quick shipping
We couldn't agree more! And we'll keep improving our platform the maintain being the best for you! You are more than welcome! Thank you for choosing Spocket!
best ever i use in dropship..ali scaper is best chrome extension to impoert produvt in aliexpress.. very easy to use
Thank you so much for your wonderful feedback! We are delighted that you find the app to be simple to use. Please do not hesitate to contact us again if you require anything. Thank you for your trust! - Irene
Spocket makes it easy to import and sell unique and diverse items without having to worry about inventory tracking. Customer service is prompt and they really look out for their customers!
Love this app, great products, and I love the fact that they have multiple warehouses which speeds up shipping.
Welcome to Spocket! Our aim is to provide you with excellent products and suppliers. Thanks for choosing us!
It was a lot easier to use than I thought. I got in looked around pick some products and before I knew it I had already began feeling like a store owner and when it asked me to connect, I couldnt believe it was that easy
Fantastic! Thanks for sharing your experience and we are glad that it was that smooth. Spocket is really user-friendly and easy to navigate. Aside from that, our 24/7 customer support team is always here to help so don't hesitate to reach out! - Erwin