Spocket: USA & EU Dropshipping

I'm still learning to use the app, just discovered it today. So far it has been pretty straight forward for the most part, i'm excited to see where this could take our business. Spencer has been extremely helpful and patient in answering all of my questions and gets back to me pretty fast. So far i would highly recommend this app especially if you are interested in shipping worldwide. I will update review as i start to use it more. But customer service has been amazing!

It's a reliable app. Some hiccups here and there with the suppliers but nothing major. I'd recommend it.

So far everything has been working as it should. They have a huge selection of items to choose from and the integration to my website has been very easy. Customer service is always available too.

love love love. Kim on the support team rocks! Can't wait to keep using spocket and selling online!

Starting out with this app. I hope to get as much benefit as possible for myself and my customers.

They have a really nice selection of products to dropship and you can specify which country to ship from and to so it is a nice overall interface and some nice ways to search for products to add into your store. I'm sure whatever your niche is, you will be able to find products to fit it with this selection.

really like it have all what you need in one place and you can start your brand with it and shipping fast

I used this app for my dropshipping business, and it is great. I have access to many products with fast shipping times.

Many US products that makes me and my customers happy!!

Based on my professional experience, I cannot recommend using Spocket. Despite paying $698 for the subscription, I found that many of the suppliers I used on the app were not compliant with their processing or shipping times. Some claimed to be based in the US but were not, and reaching out to support was often unhelpful. While the support team was friendly, they could only message the supplier and wait for a reply, which could take up to 48 hours. This meant that orders were often late, and I had to deal with frustrated customers demanding their tracking numbers. I was also frustrated by the lack of direct access support had to contact the supplier. Every week, I have to reach out for help because an order hasn't shipped on time, and even the chat feature they promoted as a benefit was often unresponsive. Additionally, there was no option to confirm if an item was in stock before paying the supplier, and once you pay for an order, you're stuck with it for weeks without the option to cancel. As a small business owner, I find this lack of control over a large number of suppliers to be unacceptable and detrimental to retaining new and existing customers.