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this was so easy to start, and so easy picking product. I am so impressed with spocket so far, can't wait to add more products from Canada
Impressive right? We've worked hard to make Spocket what it is today and we'll keep working to improve it for you! Thank you for using our services!
Because of the areas that the shippers are in. I liked some of the items i also looked at. Plus you ladies are very helpful
Thanks for your awesome feedback! We are so glad to know that you love the app and find our support team helpful. Feel free to reach out to us if you need assistance. Have a lovely day! - Irene
So far, works great. It imports variants and descriptions. I hope it updates stock when the item sells from the supplier.
This is in response to your reply below. We have been working with your support staff for now 14 days every day chatting for hours at end to resolve this one issue.
I am not sure of the intentions but I have paid for a full year and seems you cannot fix the issue, then refund our money... Simple.
Have already lost 1 month for which I have paid.
Take responsibility.
I would give ZERO stars if one could...
They take money upfront and then when their platform does not work or even push products to our shopify store, they do not fix issues. We have spent over 100 hours and still no resolution.
The management does not even bother.
Sad. I hope we will get our money back. As I think its a scam. And for products they are pushing Aliexpress / china shipper for most ???
We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!
I really like how this app makes it very easy to start up. It also gives you 14 days to check it out and see if its best for you.
That's true! We offer 14 days free trial so you can test us out first before committing to any plans. Spocket is very easy to use especially after you start up. Glad to have you on board with us!
Don t install that scam app. The free trial is a total scam. You must disinstall the subsciption with the Spocket scam website and if you disinstall the app from shopify you will be charge from them. I have see 100 dollars from my bank statement and that doesn t appear in the Shopify invoice statement. Be carefull with scam App like that. I will start the Chargeback soon
I’m truly sorry to hear about the difficulties you’ve faced with our app and the billing issues you’ve encountered. We understand how frustrating it can be to deal with unexpected charges and unclear billing practices.
Here’s how we’re addressing your concerns:
Billing Issues: We take billing and subscription issues very seriously. Please reach out to us directly at [Your Contact Email] with your account details and any relevant information about the charges you’ve noticed. We will investigate the issue and work to resolve it promptly.
Subscription Cancellation: We understand the importance of clear and effective subscription management. We are reviewing our processes to ensure that cancellations are handled correctly and that users are not charged unexpectedly.
Improving Transparency: Your feedback highlights a need for better clarity in our billing and subscription procedures. We are committed to making improvements to avoid such issues in the future. - Eleanor
Very user friendly...quality products and great price. It was very easy to sign up. Clear instuctions make it all the more fun.
thank you very much
its aggod app for dropshipping its very nice and a shiped from usa
good idea >> good busines
I think we should be thanking you for considering using us. We can definitely agree with that statement. Please feel free to contact us if you need help with looking for products, or with anything, really.
Just starting the application, it seems to promise a whole lot, I will let you know more a bit later!
I used this app recently I like it it's a helpful, better experience.
Glad to know you are having a better experience using our app! Thanks for using Spocket!