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Quick and easy love it
Thank you for your awesome feedback! We’re so glad to hear that you found everything quick and easy to use. If you have any suggestions or need assistance, just let us know. Enjoy! - Eleanor
This App has Great customer Service. Last week I was working with Leah on a problem I was having on pricing. All correspondence was completed using email. Leah was very helpful; she understood my problem and put into place fixes that resolved the issue within 24 Hours. She contacted me after a day or two and asked if everything was Ok, and it was. I would highly recommend this App just on the Customer Support itself.
We're thrilled to hear that you had a great experience working with Leah, one of our dedicated customer support specialists. We're proud to have a team that's passionate about helping our customers succeed, and it sounds like Leah went above and beyond to resolve your issue. - Erwin
love love it
Thank you so much for your enthusiasm! We’re thrilled to hear that you love it! If you have any favorites or suggestions, we’d love to hear them. Happy to have you with us! - Eleanor
It is easy to run and have 24/7 support
Thank you for your feedback! We're glad to hear you find our platform easy to run and appreciate our 24/7 support. We're here to help you anytime you need assistance. Your success is important to us! - Eleanor
Easy to find products and upload them to your store.
Thanks for sharing your positive experience! Finding products and uploading them to your store should be a breeze, and we're happy to hear that it was for you. - Erwin
best help for the spcket
Thank you so much for your positive review! We’re delighted to hear that you found our support to be the best for Spocket. Our team works hard to provide top-notch assistance, and it’s wonderful to know their efforts have made a difference for you. If you have any more questions or need further help, don’t hesitate to reach out. We’re here to assist!
- Eleanor
i love the spocket.i love the spocket
Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you love Spocket. Your support means a lot to us. If you have any suggestions or need any assistance, feel free to reach out. We’re here to help!
I love how easy it is to navigate in the sprocket app!
Wow, thank you so much for your fantastic feedback! We're thrilled to hear that you're loving the navigation in our app - we worked hard to design an intuitive and user-friendly interface, and it sounds like we've hit the mark with you! - Erwin
Easy-to-use, and easy to understand...
Thank you for your great feedback! We’re delighted to hear that you find the app easy to use and understand. Our goal is to provide a seamless experience, and it’s wonderful to know we’re meeting that goal. If you have any questions or suggestions, we’re here to help! -Eleanor
I had a vendor that was not good, the product never shipped out and the vendor would not respond. Marianne was amazing. She tried all she could to help with the process and what was going on. She understood that having a small business how important it is for our customers to get great service from us and recieve their products as promised. It was so frustrating being a new business owner and wanting my customers experince to be great. Marianne understood this and did all she could to make this issue seem easy to deal with and put me at ease that spocket was there to help. She is amazing.
She also gave me a free month do to the issues. I will be with Spocket as long as I am in business. Thank you Marianne.
Marianne is an exceptional representative of our team, and we're proud to have her as part of our Spocket family. Her empathetic approach and understanding of the importance of excellent customer service are exactly what set her apart. We're glad she was able to put you at ease and make the process seem less overwhelming. - Erwin