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I was very disappointed with this app. Sprocket's products come from Etsy sellers. I wouldn't mind that at all except that they expect ME to do their work for them and contact each seller myself in order to sell their products.
I would give zero stars if I could. I downloaded this for a day. I figured I would not be charged after deleting the app as many do not. They are currently telling me that they cannot refund the charges cause it's against their "policy" because apparently the subscription page states you have to go through the unsubscription process to not receive future charges. Regardless, this is a B.S. policy to charge people who are no longer interested in the app and have forgotten to unsubscribe/read the fine print and then justify a no refund policy. Horrible way to do business I have not encountered this issue with ANY other app.
Thank you for voicing out your concerns! We appreciate the feedback as this helps as grow and be better for our customers.
For most situations we try to be as understanding as possible so there will be exceptions. If there was a billing error on our side (as we give users one week to test run the app at no charge), please reach out to support@spocket.co and we will investigate your case for confirmation. We’d like to discuss the matter further with you and see how we can make things good.
thx for the free spocket account i like the way you people think and i gonna check it out now if its a good app. why do i have to make it sow long
SCAM ! You do not get a free trial ! I deleted app after a day then was changed for 30 days ! Scam scam scam scam scam !!!!!!!!!!!
Hi there! Thanks for letting us know about your experience and we hope to resolve this to your benefit and earn you back as a customer. But first, we would like to clarify that we do offer 7-day trial period to users and they are given a week to test out Spocket for free. We are also in the process of updating our billing system as our main goal is to provide you, our customers, a more streamlined process!
Voll der scheiß funktioniert noch nicht mal. Man will nach Produkten suchen die von Deutschland verschickt werden aber jedes mal zeigt er nur Produkte aus den Usa an......
Hallo! Es tut uns leid zu hören, dass es Ihnen etwas schwer gefallen ist, die gesuchten Lieferanten zu finden. Wir würden uns sehr freuen, Sie dabei zu unterstützen. Bitte kontaktieren Sie uns unter support@spocket.co und wir helfen Ihnen gerne weiter!
Hi there! We're sorry to hear you found it a bit difficult to find the suppliers that you were looking for. We would be more than happy to walk you through. Please reach out to us at support@spocket.co and we'll gladly help you out!
Prices are ridiculously high, shipping charges too. While I'd like to use EU & US dropshippers, the products in the app cannot compete with Chinese. and btw 1/2 of the products provided by the app are from China...lol
We are sorry to hear that we are not able to meet your own expectations at this time. We try our best to work together with our existing suppliers in order to provide the best prices possible for all our dropshippers. We hope to be able to meet your expectations on our future updates! Thank you for letting us know! We appreciate your feedback.
Everything was smooth and easy , all good and amazing, I totally recommend. Everything was smooth and easy , all good and amazing, I totally recommend.
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best service you can use for dropshipping and rest assured that we'll keep on striving. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
They basically had nothing shipping from the U.S. that my customers would want, in quite a well-known niche with a huge following.
its decent app wish they had better products though and maybe a tad better prices. there are many chatsky products and there needs to be more winners
We definitely would like to make the app a winner so we appreciate you for letting us know your thoughts. Someone from the support team will be in touch so they can check specifically what you need and we'll take action. Thank you!
This app is not useful, they said it is unlimited products, but its is not.
It does not allow more then 20000 Products.
We do not recommend this app.