Spocket: USA & EU Dropshipping

Good customer service, but the platform really lack in almost everything needed: from UX, to information, to prices.

THIS IS THE WORST APP EVER. TRASH TRASH TRASH. ITS BASICALLY A SCAM. TERRIBLE CUSTOMER SERVICE. TERRIBLE APP, TIME WASTING. IF I COULD GIVE IT A ZERO 0000 OR MINUS REVIEW I WOULD. DONT USE THIS APP. I WENT THROUGH IT WITH ALL MY 4 STORES AND DESPITE TRYING TO TALK TO THE CUSTOMER SERVICE NOTHING EVER GETS RESOLVED ALL THEY DO IS COLLECT MONEY YOU SPENT ALL NIGHT APP JUST CLICKING YOUR KEYBOARD AND ACHIEVE NOTHING INSTEAD OF GOING TO BED AND BETTER TO REST OR PLAY WITH YOUR KIDS.

Lots of great products to choose from that are made in America. Top quality at great prices. Highly recommended. Easy to navigate.

So far it’s been a good experience using this app! The processes are simple and clear. I also love the products!
UPDATE - I have to change my rating because I’m experiencing an issue with one of my first orders. It was placed two weeks ago and is still in processing. The supplier advertised 2 to 3 days processing and 5 to 7 delivery. Customer service has been trying to contact the merchant for almost a week with no success. This is a really bad experience for myself and my customer. I now have to refund my customer with hopes of getting my funds back.

All good at first but you quickly realize that alot of the products can be had at a cheaper rate.

Had some issues getting orders to process but it provides distinct advantages to other foreign drop-shippers

I used this app to help me find products to sell on my site. Easy to use. Great selection! I would recommend this product to others. Great app for dropshipping! I would recommend more earth friendly products.

Just started using it and loving it so far. I like that it allows you to import from Aliexpress and put everything under one roof.

loved it App is a fantastic tool that has greatly enhanced my daily routine. With its intuitive interface and user-friendly features, it's incredibly easy to navigate and accomplish tasks. The app's wide range of functionalities, including seamless integration with popular platforms, allows me to stay organized and efficient. The sleek design and smooth performance make it a pleasure to use. Additionally, the app's regular updates and responsive customer support ensure a positive user experience. App has become an essential companion for me, streamlining my tasks and saving me valuable time. I highly recommend it to anyone seeking a reliable and versatile app

I am a bit worried here about their customer support. My first order with them is not going well. Customer bought 3 items - 1 of the items had a Covid-19 delay in shipping warning (Made in China?) - this item says Made in the USA. It had a 7-10 day processing time. The other two items have a 1-2 day processing time. My customer received tracking information within 2 days. A week later, US Postal is still waiting for the package. Customer not happy, I had to send him some of our own products to try and make him happy. E-mailed support, Andie told me that the products were still in the 7-10 day processing window. That's when I looked it up and found 2 of the products were 1-2 days. I sent Andie a message about this, and got no reply. Followed up again with Andie this morning and no response. Just a head's up, all of their happy and positive e-mails come from support@spocket - not from individual people. Here I am left with a situation from my first Spocket customer and no one can help. This business is fast paced, people need to get their orders quickly. Can you imagine getting a tracking number and finding out that many days later that the items haven't been sent out yet? I really wanted to sell my products on Spocket and I'm sure I ruined that opportunity now. We send our products out next day. If it's out of stock, we don't sell it. I hope someone at Spocket will now help me figure this out.......