Classificação geral
4,7
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
12 de julho de 2023

The app is unfortunately not great. Several issues occur at every step, from importing products to simply browsing their product library or paying for the orders: cache needs to be cleaned endless numbers of times, product library crashes often, only credit cards are accepted (not debit) and this is not said anywhere until you discover it at the checkout for the first order. Assistance takes days to solve the easiest issues, apart from the amazing Prinz who is always super quick and effective. Thank you Prinz!

Ninja Toddler
Itália
3 meses usando o app
Spocket deixou uma resposta 14 de julho de 2023

Thank you for your feedback! We’re pleased that Prinz was able to provide you with exceptional service. We are also very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

14 de agosto de 2023

I like spocket but the suppliers don't respond to you also the cost is not efficient when your just starting off or out

Rich Dynamics Fasionz
Estados Unidos
3 meses usando o app
Spocket deixou uma resposta 16 de agosto de 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

7 de maio de 2023

This app has a variety of good products, I have been answered all of my question by the administrators, however the "STARTER" subscription is perhaps too expensive for what it offers, the amount of products available with it is limited, it just could be overall a little better.
But in general, I love this app.

Dhen's Hacks
Bélgica
Aproximadamente 1 mês usando o app
Spocket deixou uma resposta 7 de maio de 2023

We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more.
I will make sure to have this documented and raised with our team. We would also love to share with you our Promotional pans that can definitely suit your needs!
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

10 de maio de 2023

I am just starting out but so far I am imperssed and will continue to offer their products on my shopify site.

Toying With Chaos
Estados Unidos
3 meses usando o app
Spocket deixou uma resposta 10 de maio de 2023

We’re glad that you were satisfied with your Spocket experience and would love to hear some additional feedback about how we could improve our service even more. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

14 de maio de 2023

This app is okay. Doesn't really make Drop Shipping easier then any other website. The App was hard to download and shuts down a lot.

WITTYSPHERE
Estados Unidos
Aproximadamente 2 meses usando o app
Spocket deixou uma resposta 14 de maio de 2023

Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more.Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

16 de maio de 2023

Still new/ Too early to rate fairly but the prompt to respond to this survey would not go away. Not a fan so far.

Dazzling Diva Beauty
Estados Unidos
10 meses usando o app
Spocket deixou uma resposta 20 de maio de 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abigail

5 de outubro de 2023

Turkish language support needs to be added

Methien
Reino Unido
4 dias usando o app
Spocket deixou uma resposta 7 de outubro de 2023

Hi Methien! Deneyiminizi duyduğumuza çok üzüldük ama paylaştığınız için teşekkür ederiz! Bu, neyi geliştirebileceğimizi bilmemize yardımcı olur ve bu endişeleri çözmek için uygun önlemlerin alınacağından emin olabilirsiniz. Biz çözüm odaklı bir şirketiz ve bunu sizin için çözmek isteriz. Lütfen istediğiniz zaman support@spocket.co adresinden bize ulaşmaktan çekinmeyin. Bize bir şans verdiğiniz için teşekkür ederiz ve size en iyisini dileriz! - Abigail

8 de julho de 2023

Fast shipping good quality but oftentimes the more preferable products are locked behind the premium badge and it's limitations depending on your program other then that it's pretty solid choice for supplying your store

Celestial Fashion
Grécia
Aproximadamente 1 mês usando o app
Spocket deixou uma resposta 8 de julho de 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abigail

16 de fevereiro de 2024

Pour le moment je n’ai pas de client, je vais tester spoket Je trouve que l’abonnement est quand même assez cher

S&M boutique
França
Spocket deixou uma resposta 17 de fevereiro de 2024

Hi S&M Boutique!
Merci d'avoir publié un avis ! Nous aimerions savoir comment pouvons-nous offrir une meilleure expérience la prochaine fois. Nous aimerions avoir l’opportunité de discuter et d’étudier plus en détail vos commentaires. N'hésitez pas à nous contacter 24h/24 et 7j/7 via notre canal de chat ou vous pouvez nous envoyer un e-mail à support@spocket.co - Abby

4 de fevereiro de 2024

Kündigungsprozess war schwer, Produkte solala, wenige für EU und DE meiner Meinung nach

selektronIQ
Alemanha
26 minutos usando o app
Spocket deixou uma resposta 6 de fevereiro de 2024

Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Please reach out to us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby