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One thing I am very impressed with is the speed and helpfulness of their customer support staff. Ria has been very quick to respond to my questions and helpful in finding resolutions.
Awesome! Thanks for your review. We are happy to know that customer support especially Ria is doing an impressive job assisting you with your inquiries in a timely manner. Reach out to us anytime! - Erwin
Love this app! Flat rate shipping and most products are delivered within 7days of ordering. The products are great too!
The products on this are so much more unique than everything else I've run across they carry items that are a little more on the high-end side which is what I'm looking for they do have something for every budget but they are definitely meeting my needs their customer service is outstanding! How's the concierge for more than 20 years I am absolutely a stickler for good customer service.companies a lot of companies have great products but the customer service is below sea level and I believe the customer service is part of the ambassador to the company!
Seems that you've said it all! Thank you for sharing your fabulous review and please know that we are very grateful and flattered to be recognized as how you described it. One thing we can guarantee you though, you will always have a great support team here at Spocket.
I have been using Spocket for a while now and the customer service is always on point - Thank you Russel :)
Amazing! We’re pleased that Russel was able to provide you with exceptional service. We’ll make sure that she receives your feedback. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Great tool, easy to use with a variety of quality produsts and gadjets serving European products also. Thank you for the good job! :)
Thank you for this wonderful review! We appreciate it!
Eleanor, help me so much even when it took so long. I hope I come across help like hers in the future. Thank you so much.
Thanks for the review! Feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Irene
Super easy to use, great product selection. Definitely recommend to anyone looking to drop ship. Pricing is a tad high for the plans, but you get what you pay for.
You definitely do, but we are working towards offering more competitive prices. Thanks for the review and the recommendation by the way!
I love the fact that it has Canadian suppliers. Easy to use and incorporate to my store. great app!!
Thank you for choosing Spocket! We look forward to working with you.
I’m using this app because it’s free checkingnit out to see if I Walikdia upgrade to premium or platinuy
I got an order for the first time tonight for a couple spocket products and needed to speak with support for an issue. I spoke with Russell and he was AMAZING! Got me on the right track and was very informative!
Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your inquiries. I’ll be sure to relay your message to Russel. - Erwin