Helhetsomdöme
4,7
Antal per omdömesnivå
  • 82 % av omdömena har 5 stjärnor
  • 11 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
22 december 2020

Love it but the real test is whether I can make a sale. Not a big fan of the high monthly subscription fee so I question whether it can pay off. Waiting for my Amazon Seller account to be open and hopefully I can get some sales.

Jade Design and Photography
USA
Ungefär en månad användning av appen
Spocket svarade 22 december 2020

We appreciate your honest feedback! Very understandable indeed, which is why we provide 2 weeks trial to any of our monthly plans so you can test us out first before making any commitment. We hope to be able to meet your expectations so please don't hesitate to reach out to us at support@spocket.co anytime you need any help and we'll do our best to make those fees worth it! Thank you and welcome to Spocket!

8 april 2020

I'm giving three stars because:

1. The product photos, titles and descriptions are very good, beats Oberlo by far with their scammy AliExpress and their awful titles misspelt descriptions and crappy photos.

2. Shipping time is fast. 1-3 days because - I'm in the UK - there are options to have items shipped from within the country.

I've held back the other two stars because:

1. While they charge a monthly fee depending on the number of items available for you - I chose 250 - there are also hidden charges that are not shown here, or anywhere on their pricing page. So you have to pay for the monthly fix fee, the hidden charges per order/item and the shipping cost because of they only ship free in the US which you either swallow or put it on your customer but then you make less chance for sales.

2. It seems like I have "dedicated" customer support with the name of Kim, but when I asked something the reply I received later by email was very robotic. So I think their customer support is an AI and not too good at that.

3. They don't have a whole lot of products. I had to change niche to make it work - since I'm fairly new with Shopify it wasn't a big deal but still - they don't have a big selection.

With that being said I will focus on the goodies for now and see if things get improved. Fingers crossed.

DONATO GOODS™
Storbritannien
27 dagar användning av appen
Spocket svarade 21 april 2020

We're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. As you can see from our other reviews, we pride ourselves on providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance and give us an opportunity to discuss the other issues with you. Can we set up a call with you? Or you can reach out to us via our 24x7 live chat or you can email us on support@spocket.co

Team Spocket!

19 augusti 2017

This app allows you to find awesome products from amazing sellers but for some reason it won't allow me to access my import list, everything loads EXCEPT my import list where I push the items to my shop.

Saucy Af
USA
26 dagar användning av appen
Redigerat 1 april 2021

So far it’s been a good experience using this app! The processes are simple and clear. I also love the products!
UPDATE - I have to change my rating because I’m experiencing an issue with one of my first orders. It was placed two weeks ago and is still in processing. The supplier advertised 2 to 3 days processing and 5 to 7 delivery. Customer service has been trying to contact the merchant for almost a week with no success. This is a really bad experience for myself and my customer. I now have to refund my customer with hopes of getting my funds back.

Floetry Fashions
USA
21 dagar användning av appen
Spocket svarade 20 mars 2021

We're glad to know that! Thanks for sharing your experience. Please don't hesitate to reach out to us at support@spocket.co if you need any help or if you have any questions. Thanks for choosing Spocket!

8 januari 2023

So far so good
So far so good having had any sales yet so I'm not sure really. Will soon find out though and do another review then .. I hope this all works out that is for sure

HeyDerLah
Australien
19 dagar användning av appen
Spocket svarade 8 januari 2023

Welcome to dropshipping business! This app will absolutely help you to start and grow. Reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Erwin

29 april 2018

I'm trying the free version. This seems like a cool app, just wish I could preview more than 25 items on the free version. If I can move them though, I will be signing up for the paid membership.

Alphaship
USA
18 dagar användning av appen
Redigerat 9 december 2020

the easiness to imports products, US EU and other countries suppliers not too long delivery that what they charge on if you want to dropship quality products choose high plan if not highest

TAJPOP
Italien
14 dagar användning av appen
Spocket svarade 8 augusti 2020

As always, we appreciate your honesty and understanding. We admit that Spocket still has room for improvements which is why we continue to do our best to make Spocket the perfect app for all drop shippers. You can be sure that our support for you is always available. Thank you for choosing Spocket!

14 mars 2017

This app has some serious limitations. For example, it does not appear to import Etsy reviews and reviewed Images.

Most troubling of all appears to be the product import process. It appears to be an extremely manual, time and labor intensive process. Apparently products have to be imported one by one and every product has to be reviewed and edited with regards to price and many other variants.

Compare this to other drop shipping apps that are highly automated. For instance, most drop shipping apps allow you to set a universal automated markup price. So if you didn't want to manually adjust each and every retail price manually, you could just tell a setting to markup wholesale by 2x or some figure and you're done in seconds. I don't see anything like that here.

Pure Hearts International
USA
12 dagar användning av appen
Redigerat 14 januari 2020

I used this app to find better products. I like the apps ease of use. And the products are much better than the other apps ive tried. I would recommend it to everyone who is trying their own dropship business.

my-island-13
USA
12 dagar användning av appen
Spocket svarade 15 januari 2020

Hey there! Thanks for this awesome feedback. We're glad to know that you chose us despite your other options. We're always looking to add new and better products so be sure to always check out our catalog to access these items.

9 mars 2020

I’m just starting out will see how it goes with this app, so far love the variety of products they have.

Natuneè
Kanada
11 dagar användning av appen
Spocket svarade 12 mars 2020

Welcome to the Spocket family! We are very excited to have you here and we are just glad that you are loving the products. However, we'd like to make this a phenomenal experience for you - we'd like to get in touch and see how we can make it better!