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I'm an amateur in the business and, after trying many other apps, I had to get rid of them and just keep Spocket. Many look like they have it all together, but none compare to Spocket for small new businesses who want to function like the big guys.
Hello eNYCultures! Thank you so much for you review! It fills us with pride to know that our service is valued by our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
This is an update on an earlier review I left expressing my dissatisfaction with spocket. After my last review, the customer care team reached out to me and the issue I had was resolved satisfactorily. I am happy with the resolution and the customer service I received. Professional, prompt and efficient. Looking forward to a good future with spocket. I am.hapy with the service.
Thanks so much for accommodating our call and we hope to have resolved your issues here on Spocket. We will be in touch shortly to give you an update and we will try our best to do better as we continue to grow in this business. Thanks again for giving Spocket another try!
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Hi there!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
We sent a test order in and have question before we go "live." Irene was very helpful in a addressing my concerns via Chat.... on a Saturday morning!
We deeply care on how we can help with your dropshipping concerns and we want to make sure they are addressed right away! This is where our Support team excels. We will make sure to let the team especially Irene know about your kind words.
I LOVED using this app! The customer service was amazing and they were super quick to respond to any questions I had. The app itself was so easy to use and navigate, and I loved how it looked on my store. Overall, I would highly recommend this app to anyone looking for an awesome loyalty program!
Awesome! It gives us much pleasure to know that you are enjoying the app. Your kind words encourage us to continue doing our best. Our support team is definitely always available to assist you if you need help! Thanks again, and have a wonderful day! - Erwin
Very easy to use. Jessa and Ria provide excellent customer service. Selecting products and pushing to your store is very simple.
Thank you for your review. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Erwin was great! He was very informative, knowledgeable, and quick to respond anytime I had a question regarding my subscription.
Fantastic! We are glad you love the Spocket experience and Erwin was able to help you with your concern. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Earl,Leah, and Prinz are awesome!!! Leah always follows up to keep me up to date about my orders.
Earl made my day with an issue of an order not syncing properly. He took immediate action and contacted the vendor for a solution!
Thanks, Earl, Prinz & Leah- you are the best!
Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Earl will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Good app. No control or communication with suppliers so thats not helpful, not great at transparency of price changes and large scale business is difficult to manage on this. Good for small time businesses.
Thank you for letting us know! Your feedback helps us to know what we can improve on and you can be sure that we will! At the moment, we are actually working on a similar feature that we can apply in our future updates. For now, our 24/7 customer support team is here and happy to help communicate all your needs with any of our suppliers. Please rest assured that we will work hard to improve on this aspect. Thank you!
Gyors és megbízható.
Hi MelodyBell!
Köszönjük értékelését és azt, hogy szereti Spocket! Nagyon sok szolgáltatást és terméket kell keresni. Biztosítjuk, hogy a dropshipping utazása csodálatos lesz! Ne habozzon kapcsolatba lépni velünk a hét minden napján, 24 órában a chat csatornánkon keresztül, vagy küldjön egy e-mailt a support@spocket.co - Abby címre.