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The customer service with Spocket is the reason I keep doing business with them. My last experience was with Lorena and she was able to get my question answered immediately. So impressed!
We truly appreciate your feedback. Your words fuel us to improve and always innovate. I can assure you that we will be consistent in delivering the best service. Please know you can always reach out if you should need anything. Thank you for choosing Spocket! - AJ
I love the products! A little pricey for the rookie that I am. Looking forward to my first sale!:)
Awesome! Glad you are loving the selections. Some listings may seem pricey at first but once you get the hang of it, some prices can even look affordable! We'd love to help you get that first sale however we can. Don't hesitate to reach out to us at support@spocket.co and we'll gladly assist you! Thank you!
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Hi Rehana store!
Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
This is a great app. lots of great products! Has given me lots of choices for my store. so glad to have stumbled on this app. Everyone should give Spocket a try. Love the Premium products. Also love the quick shipping times. Can't wait to see all they have to offer!
Thank you for trusting us and we'll continue to do our best to give you an awesome dropshipping experience!
Ria was great. Spocket is worth every penny. They were able to help with my issue and I will absolutely continue using them
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Ria. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Great service, great products. I like the drop shipper because they have a bunch of suppliers that ship from the USA
You are in the right place! Spocket has the most number of USA suppliers in the market right now so we're glad to have you with us! Thank you for choosing Spocket!
interesting app. Certainly now a says people what to shop for product make in USA or shipped locallly from the same country. I have not test the app thourghly but l like the concert. Also we an find unique products here
I'm just getting started but I was quickly impressed at the user friendly navigation on Spocket. The quick videos that popup are extremely helpful and makes everything SIMPLE! Love it!
We appreciate for taking the time to leave us a lovely review. Happy Spocket-ing!
Update: The customer service is amazing!
I use this app 100% for all of my drop shipping. The support is there when ever that you need it. They work with you no matter what the issue is. I used the online chat a lot when I was first starting out. Every work well!
The down fall:
You have to pay close attention to the photos and the variants because some products will show three different colors however in the variants it will just be listed as A so you don't know what color you will get. Also the product descriptions are not very detailed. Some items lack information such as size, color and shapes. Also with the prices that they offer it is very hard to make a well size profit. Some times you can find items on other sites for half of the cost of what "our" price is.
Overview:
I love this app. Mostly because of the customer service and the support that you receive. However there is TONS of room for improvement. Hope this information can help some of you!
We are glad that despite of improvement needed on the platform, you are still loving the app. Rest assured that we are doing our best to improve our service and that's our main focus. Hence, why we are providing outstanding customer service support during this improvement. Happy Spocket-ing!
I really love this app. Making price and variant updates are extremely easy. The photo quality is awesome!
We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience. In case you should need anything. Our support team is open 24/7 to help you! - AJ