Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %82 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %11 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 1 yıldıza sahip
20 Kasım 2023

I have cancelled my membership before my trial ends but they still charged me unexpected cost $99.99 twice and a total of $199.98.

The Shopee House
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 ay
Spocket yanıt 22 Kasım 2023

Hi The Shopee House! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

7 Şubat 2024 tarihinde düzenlendi

El plan de prueba gratuito de Spocket no es gratuito. He solicitado el rembolso, y les he comunicado que prefiero una comunicación por email, pero siento no lo respetan y que offline pierdo el tiempo con ellos.

EB
İspanya
Uygulamayı kullanma süresi:1 gün
Spocket yanıt 3 Şubat 2024

Grazie per il tuo feedback! Siamo molto dispiaciuti per la tua esperienza. Le nostre più sincere scuse se non siamo stati in grado di soddisfare le vostre aspettative in questo momento. Tuttavia, permettici di aiutarti con la tua preoccupazione. Uno dei nostri account manager ti contatterà direttamente per aiutarti con eventuali problemi che potresti avere altrimenti, chatta con noi o inviaci un'e-mail a support@spocket.co in modo che possiamo esaminare immediatamente la questione. Grazie per la tua comprensione e pazienza! - Abby

3 Ekim 2023

Everything is super expensive! Every single product you can do a quick google search & see their wholesale cost is already at least 3x the cost that any consumer can easily order from Amazon. Total & complete waste of time! They have a promo when you first get the app where you get your free trial extended if you review them, so I can guarantee that’s where all their good reviews came from, and then people forget to go back & update their reviews later when they realize this app will never ever generate any sales.

Mechanical Matt Shop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Spocket yanıt 4 Ekim 2023

Hi Mechanical Matt Shop, thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

29 Ocak 2024

They take money after you’ve cancelled a subscription beware!!!

Yours and Miine
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 saat
Spocket yanıt 31 Ocak 2024

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

13 Mart 2024

Terrible app and company that just want to take your money. Coming from someone who has been dropshipping for 2+ years, I would say there are other better alternative. I barely used the trial because I didn't see much of the "AI" tech that could help my business any better. I tried to cancel the trial on the same day It supposedly ended but I already got charged $100 for it and they are not going to refund it after many emails back and forth.

Goodgadget
Amerika Birleşik Devletleri
Spocket yanıt 15 Mart 2024

Hi there!
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby

14 Ekim 2023

This app is so terrible its steals at any opportunity there is I started a trial and deleted the app
Couple days ago I get charged 53eur and they refused any refund please never never never install you have better apps I didn't even have the app installed straight up robbery

Mytrendy
Portekiz
Uygulamayı kullanma süresi:20 gün
Spocket yanıt 15 Ekim 2023

Thank you for your feedback Mytrendy! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abby

22 Mart 2024

Read All Of The 1 Star Reviews! Don't get scammed.

Highly Disappointed in Spocket.

I signed up for Spocket solely because my supplier had recently switched dropshipping platforms.

We had some issues with Spocket regarding orders and their catalog, we contacted their customer service to no avail. They weren't able to fix the issues. Their customer service was condescending and of absolutely no help.

(DropGenius is Part of the Spocket App)
At one point we also signed up for their service DropGenius to build us a quick website so we could started faster, it was great at first. They told us $1.99 was all we had to pay.

However, after canceling our Spocket, and DropGenius, we still received charges for $59.99 from them.

We reached out to their customer service about these charges, however they refuse to refund them, stating their "No Refunds for any reason" policy.

So now we've been scammed out of our money, and are disputing it with our bank.

So watch out.

Spocket and their service DropGenius Are SCAMS!

(DropGenius is Part of the Spocket App)

PetalPursuits
Amerika Birleşik Devletleri
14 Mart 2024

Honestly, I've tested just about every supplier and I'm extremely disappointed with this one.

I trialed spocket to see if it would be a good fit for me. I determined it wasn't. When I attempted to login again - I received a "sign up for spocket" pop up after cancelling my membership.

I received the $299 charge for the "unicorn" level (even tho I attempted numerous times to cancel this membership). I even got ahold of support to try to get it resolved.

They responded that I have 2 accounts under the same email. But since I somehow cancelled one day after the trial I'm crap out of luck. But hey - a product I'm not even using will be cancelled now.

So I decided to try logging in to give it another go since i guess I just wasted $299 anyways and I still cannot login.

This honestly has to be the worst experience I've had with a subscription service hands down.

Account 1
Dropshippers Store #[REDACTED]
No Store/Shop Connected
[REDACTED]
No Subscription/Plan
Account 2

Dropshippers Store #[REDACTED]
No Store/Shop Connected
[REDACTED]
Unicorn Monthly Plan (Trial End Date: March 06, 2024) - Cancelled on March 07, 2024.

InvenToy
Amerika Birleşik Devletleri
Spocket yanıt 18 Mart 2024

Hi there!
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby

15 Şubat 2024

Even though their subscriptions terms for Empire and Unicorn say that you can connect unlimited stores, you CANNOT. You can only connect one store and each new store will need it's own paid subscription. Use a different dropshipper and save your money.

The Cozy Closet
Amerika Birleşik Devletleri
Spocket yanıt 17 Şubat 2024

Hi The Cozy Closet!
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby

5 Kasım 2023

Confusing interface, nickel-and-diming, lack of support.

My Store
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Spocket yanıt 9 Kasım 2023

Hi there! We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby