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There is a great collection of products here to choose from. When I'd get more sales coming in to justify the empire plan, I'll be changing to that to make it to where I don't need to have any caps on anything. Something that is also really nice is the way that you are able to personalize the invoices that your customers would get to make them branded by your store.
We are very happy that you are doing well with your store. Our product collections continue to increase by the hundreds everyday and we make sure that the products listed are of good quality. Please know that we are here whenever you need help and we will do our very best to be successful with you!
Excellent App! I have been using Spocket for over 2 years now, and I've had a great experience with them so far. Customer support is fantastic! Shout-out to Leah and others on the Customer Support team for all the help.
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team including Leah will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Erwin
Good customer support very helpful and on point
I will definitely keep using the chat and videos provided for training
Thank you for your review. Our entire Customer Support team at Spocket is very happy to help and provide all the assistance you need! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co Have a great day ! 😊- Abigail
I start using Spocket and they have simply the BEST variety I could not find anywhere else
So far my experience with this app has been good. Excellent customer service and lots of great products. I have had a few issues with orders, but the customer service has been quick to help out and get things sorted (thank you Rohini!). I do wish that there were more European suppliers as it can be challenging to find good products with reasonable shipping rates to Europe.
Hi there! Thanks so much for this. Yes, we do understand that a wider selection of suppliers from the EU would prove beneficial to a lot of the merchants on the platform. Rest assured though that we regularly add suppliers on the platform so be sure to keep an eye out for more European selections soon!
Soporte tecnico muy rapido y amable
Hi there!
¡Gracias por tu reseña y por amar a Spocket! Hay tantas características y productos que buscar. ¡Te aseguramos que tu viaje de dropshipping será increíble! No dude en comunicarse con nosotros las 24 horas del día, los 7 días de la semana a través de nuestro canal de chat o puede enviarnos un correo electrónico a support@spocket.co - Abby
Es la mejor plataforma
¡Gracias por tomarse el tiempo de enviar sus comentarios! No dude en comunicarse con nosotros las 24 horas del día, los 7 días de la semana a través de nuestro canal de chat o puede enviarnos un correo electrónico a support@spocket.co - Abby
Have tried many and Spocket has the best selection thus far of quality product suppliers. So far so good!
That's great to know! Spocket has the largest collection of unique and quality products and suppliers in the market today. We're glad to have you with us. Thank you for choosing Spocket!
I'm completely in awe of this whole new experience. I have zero expertise doing any of it and I have to say I'm having the time of my life learning & figuring things out. I haven't gotten into any technical mess AS YET nor have I gotten any sales but that's just fine, I'm still improving my store and adding products I think folks would enjoy!! 5 stars all the way.
P.S. One suggestion though, on the import list, in the Sales Price section, it would be nice to enter an amount value in addition to the percentage value, so we could just type the amount in standard dollars & cents format when setting profit margins. Folks could choose either way to set the price..
Awesome suggestion and great feedback! We do appreciate you sharing your experience as it does help us to further improve our services. Your time and experience is very important to us and we're going all in to make it worth your while. Thank you for enjoying Spocket! Looking forward to working with you towards success!
I tried the messaging option and the suppliers i needed to contact were not using this feature. Contacted customer support through the chat app to cancel the $5 fee for using the messaging feature. The rep replied in 3 minutes and provided the link and a screenshot of how to cancel. Very helpful with another question as well and replied quickly.
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. -Erwin