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I was accidentally overcharged for an order and reached out to the customer service team. Erwin, was a pleasure to work with and my issue was resolved!
On another occasion where suppliers were unresponsive, Abby was so kind and helpful and solved my issue straight away!
We’re so grateful that you took the time to share your feedback with AJ. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. - Irene
This app is great for dropshipping and the customer service has been excellent. I highly recommend it
Thank you for your review. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us for further assistance. Have a lovely day! - Erwin
Love the app. US Products are nice to add to your store. US Products are nice to add to your store.
We are glad to hear you love Spocket. We will have more exciting products to come so please stay tuned. You will surely love them!
i used this app to help source more opitions for my pet bouique it really helped with shipping cost and turn around time for deliveries.
One of Spocket's best feature is in fact the faster shipping at the lowest cost possible. This is to help you sell the products easier to get you more profits. We're happy to provide you with this service. Thank you!
Pretty good so far!
Excited to see how it works.
Some limitations with respect to webdesign, but template have all the basis needed to get to market, although we didn't expect to have to pay for add-on apps, some which are necessary for regulatory adherence. Overall, a great way to quickly and simply launch a E-comm business.
Very well said! Thank you for the review. We look forward to your success in launching your new business. Spocket is here in case you need any help! Feel free to contact us at support@spocket.co and we'll gladly assist!
I'm so glad I found this app! Been looking for a place with great quality products + easy integration and automation. Spocket has done that perfectly!
Definitely recommend this app if you're looking for QUALITY, and to not have to compete on costs as you have to do with places like AliExpress is amazing.
Can't wait to get these awesome products into my store!
Super Lieferanten - funktioniert reibungslos! Die anfängliche Skepsis hat sich mit den ersten Auslieferungen gelegt!
Hi! Danke für deine netten Worte. Wir freuen uns, dass Ihnen unsere Lieferanten gefallen. Sollten Sie etwas benötigen, zögern Sie bitte nicht, sich erneut zu melden. Danke für dein Vertrauen! - Erwin
Translate: Hi there! Thanks for your kind words. We are glad you like our suppliers. If you should need anything, please do not hesitate to reach out. Thank you for your trust! - Erwin
There are many high quality suppliers, very transparent shipping pricing comparing to other platforms. Spocket support is just amazing, very helpful and responsive. I miss the feature of monthly invoicing for products purchased (for my accounting). Rare platform can provide this, but I think it would be a distinctive feature of Spocket for EU stores, since all of us need the cost of sales invoicing to be in place for accounting purposes.
We are truly grateful for this review! More importantly, we thank you for the feedback as this helps us improve for the better and know what we should put our focus on. We will strive harder to make Spocket better!
We have had some questions. We contacted the support team and Vash from spocket customer service was helpful.
We're always happy to help and answer any questions you may have. Thank you for contacting our support and for using Spocket! -John