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I had a concern with some information on one of my customer orders. I submitted a chat request for support to Shopify, and Melvin was quick to help me resolve my concern. It feels good to know there is support that "has my back" so that I can also provide the best service to my customers. Terrific support! Thank you to Melvin!!
Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. Please do not hesitate to reach out to support@spocket.co anytime you need help! - AJ
I have had a great experience with Spocket. They have a wide variety of suppliers and products including EU US UK and Aliexpress.
The customer service is best. The team reply instantly and is happy to guide you if you are new to dropshipping. I thank and appreciate everyone in the customer service team. especially, Rohini, who helped me with some troubleshooting and was patient and followed up until everything was solved. I recommend this app and give it 10 stars instead of 5. I will renew for sure next year.
Hello there! Thanks for your feedback! We are glad you like the service! We’re pleased that Rohini was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
This is by far the only app I've ever considered paying for. Great customer service - real people on the other end! Love this app
Thank you for your review! We put a lot of effort into our app and it's really good to hear that you're loving it. We aspire to become even more awesome and improve our customer service even further!
Love the looks of this app. Very easy to use. Hoping to find more products from the US and Canada. Videos very easy to understand.
I am loving this app! I am new to drop shipping, I love that you have so many options! I have purchased all of the samples prior to putting on my website.
Awesome! Glad to know you are loving our selections. Ordering samples first is a great way to see and test out the products you are wanting to put on your store. You're on the right track! If you need any help or guidance, please feel free to reach out to us at support@spocket.co. Thank you for choosing Spocket!
The app is easy to use to locate your products. I'd recommend adding additional search features to allow locating particular products - otherwise a great app.
I love this app. BEST dropshipping I've used for my business. Can't wait to get more sales and then I can fully switch over and upgrade to premium. Very quick shipping and responsive support team. Thanks Spocket!
-inspireactivatemotivate
Thanks a lot for trusting Spocket for your business! We are looking forward to helping you get those sales and fully switch you to our premium plans to maximize the sales potential in the future! Let's work together towards success!
It's very easy to use and it helps me find great products! I highly recommend this App. I have found a lot of great quality products!
Thank you for the feedback and recommendation! We're happy to help you find those winning products for your store and we hope to see you succeed with us! -John
Excellent Service, the Best. Your support department is very expertise and solve any problem immediately.
Andreas Anastasiades
www.mummylikestores.com
Andreas, you have no idea how much this makes us ecstatic! We are in a frenzy of pride to know how well the support team is doing! Your review will inspire everyone at Spocket; we're genuinely grateful for the awesome review! - Irene
Great to have US supplier pool that matches our standards & criteria for our store. Excellent service to boot – Peejay was able to quickly resolve our one issue of the year within minutes. Thanks, Spocket team.
Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Peejay receives the recognition she deserves. Thank you again, have a great day! - Erwin