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I so love this App!! The quality of the products is breathtaking. Absolutely delighted to use this app.
Breathtaking products are definitely what we want more of in our selections on our catalog, and we're glad you're enjoying the ones we currently have. As we always say, we're always looking to add more so be sure to check out our catalog often for new items that would take your breath away!
Spocket is easy to navigate. They have amazing tutorial videos to walk through the process of add products to your store and getting started. They made it super easy for me to launch my e-commerce store.
This app is really a great help for my store. Thank you so much for the free trial!! Im really loving the premium feel and the easy navigation!
We're happy that you're loving our app! We are making some big changes soon so do watch out for that. It's going to be better and more efficient for our users.
I'm so loving Spocket, so easy, so many products and helpful support team. This app is definitely recommendable.
We appreciate the recommendation! We must have done something right! Our aim is to make dropshipping as easy as possible for you! Let us know if you have any other suggestion or feedback to make the app better for you. Thank you!
the best app for shopify.. I recommend it to everyone. best quality and variety of products to sell from different suppliers. A must have app. I would say its better than other apps.
I wouldn't even give this app one star. The app is a great idea but execution is exceptionally poor. [Huge opportunity for someone to develop a similar app that actually works with good customer service!!!]. Speaking of customer service it is simply atrocious. Rarely helpful, often I was left on chats waiting for up to 30 minutes with no response. I had to always follow-up to see if someone was there. They just disappear and stop responding if they can't help (I don’t think those at customer service have actually used the app themselves in real life scenarios; they assume the answer is always something basic and simple but I’m long past understanding the basics of the app, I’m having real issues placing customer orders; it’s also always your fault – never theirs). Some great products on the app, especially for Canadian sellers, but the app in terms of integrating with Shopify, tracking inventory, placing orders never worked (I’m supposed to do a manual fix for an issue – so what’s the point of the app and the fee??!!). I spent more time and hassle then this app is worth (in terms of the profit you can make on items, the work involved in using the app and interacting with customer service and especially given its annual cost; even with the app being cumbersome and unintuitive and basically not working they won’t give refunds – beware). Steer clear. I'd be happy to chat with anyone about my experience with the app. Feel free to reach out to me via my store.
Thank you for the feedback. We appreciate you sharing your experience to help us improve our services. Our sincerest apologies for any inconvenience we may have caused you! Rest assured that we will do our best to resolve all of your concerns and we'll have one of our account managers reach out to you directly to help you faster! Your patience and understanding is greatly appreciated!
Its been a great experience so far with Spocket and their team. Always so responsive and helpful. Thank you for the support always. Hope to continue like this all the time.
-refoj
We always assist and help out our dropshippers wherever we can. And of course! That's something you can definitely count on.
App is expensive, for the quality! Quality and fabric of the clothing are very cheap and poorly stitched. Not worth it but, with lack of options, moving on is hard. I do like the shipping times!
Thanks for letting us know about this! We'd like to make sure that this has been addressed by Spocket. We are bringing in more suppliers, in fact we are adding new suppliers every week. While most of our vendors are based and located in the US and Europe, we do have vendors that are based from other regions as well. You can select which vendors you want to work with long term by ordering samples from their range. If you find that they come in poor quality, let us know straight away and reach out to us at support@spocket.co. We hope to resolve this to your benefit and earn you back as a customer.
This app has made learning drop shipping easier. I'm so looking forward to getting my first order and a long relationship with them.
Glad to hear what you think about us! We hope to have a long partnership with you as well. We are looking forward to congratulating you on your first order!
This app is amazing! It cuts your work time in half when importing products to your store. If you're serious about your business, I will definitely recommend this app
It is always so refreshing to hear how you guys are loving Spocket! We can't blame you! Stay tuned for more changes as we onboard new items and great suppliers on a daily basis!