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easy and very simple to follow. great for someone like me just beggining.
Thank you for your feedback! We’re so glad to hear that you find it easy and simple to follow, especially as you’re just getting started. Our goal is to make the process as smooth as possible, and it’s great to know it’s helping you. If you ever need any support along the way, we’re here to help! - Eleanor
Too many IT issues with pushing the products to my store, the prices are very expansive for the USA/EU. The customer service is great.
Thank you for sharing your feedback. We’re sorry to hear about the IT issues and pricing concerns you've encountered. We’re constantly working to improve our system and offer competitive pricing, so your input is invaluable. On a positive note, we’re glad to hear that you’ve had a great experience with our customer service. If there’s anything specific we can do to assist you further, please don’t hesitate to reach out at support@spocket.co - Eleanor
cool
Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
so cool
First Spocket offers me an excellent selection of products from reliable US and EU suppliers, Its seamless integration with Shopify has streamlined for my own dropshipping operations, boosting efficiency and sales.
Thank you so much for taking the time to share your positive experience with Spocket! We're thrilled to hear that our product selection and supplier network have helped boost your dropshipping operations and sales. - Erwin
我8月19日安裝Spocket，在9月2日卸載，這符合他們答應的14天免費試用規定，可我卻在9月4日收到PayPal的59.99美元的扣款通知，經寫信去客服部門詢問也都不回答，跟當初他們要招攬我安裝該軟件天天來信的情況，真有天壤之別，在Shopify後臺沒有顯示扣款記錄，可他們似乎跳過Shopify的規定，私下跟我扣的款，所以我判斷這是一家非常不好的公司。
Complaint to Shopify about Spocket
I installed Spocket on August 19th and uninstalled it on September 2nd, which complies with their promised 14-day free trial period. However, on September 4th, I received a notification of a $59.99 USD deduction from PayPal. Despite writing to the customer service department for inquiries, I did not receive any response. This is a stark contrast to the frequent emails they sent to persuade me to install the software initially. There is no record of the deduction in the Shopify backend, indicating that they bypassed Shopify's regulations and deducted the amount privately. Therefore, I conclude that this is a very unethical company.
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you’ve experienced. We take billing and customer service concerns very seriously. It appears there may have been an issue with your trial period and subsequent charges.
Please reach out to our support team directly at support@spocket.co, and we will prioritize resolving this matter as quickly as possible. Your satisfaction is important to us, and we want to make things right. - Eleanor
Nice and easy app
Thank you for the great feedback! We’re thrilled to hear you find our app nice and easy to use. We’re always working to improve your experience, so if you have any suggestions, feel free to share! - Eleanor
Its amazing and absolutely! Very easy
Thank you for your amazing feedback! We’re so glad to hear that you found everything easy to use. We strive to make the experience as smooth as possible for our customers. If you have any suggestions or need assistance, we're here for you! - Eleanor
i love this and its features with AI and it helped me start on drop shipping business so i would recommend everyone as a beginner to start this app
We're thrilled to hear that you've had a positive experience with Spocket and that it's helped you start your dropshipping business. Our AI-powered features are designed to make it easier for entrepreneurs like you to find and import products, streamline their workflow, and grow their businesses. - Erwin
So easy to use made my life easier. I love it so much would advice everyone to use it
Thank you for the glowing recommendation! We’re thrilled to hear that Spocket has made things easier for you. Your support means a lot to us! If you have any questions or need assistance, don’t hesitate to reach out. Happy Dropshipping! 🌟 - Eleanor