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Garbage platform. Customer service is painfully slow. Don't let the fancy purple paywall convince you this is a good platform. They automatically set seller processing and shipping times to 1 day, so that they appear to ship orders fast when in reality it takes 2 weeks. Even the sellers weren't aware of the 1 days processing time shown on their seller profiles. Each vendor can be found on Oberlo or AliExpress. A lot of the sellers on Spocket are drop shipper's themselves. They have no protections in place for the seller or customer. You are just left to dry if something goes wrong.
I'm sorry to hear about your experience. Your feedback is important, and we take it seriously. We aim to provide quality service and support, and it’s clear we fell short in your case. We’d love the opportunity to address your concerns directly and improve your experience.
Please reach out to our customer service team. Our Live Chat is open 24/7 and our email address is support@spocket.co, and we’ll do our best to assist you.
Thank you for sharing your thoughts. - Eleanor
I'd recommend spocket because it's a great way to research products for your store, provides feedback on each product. It also provides a way to order samples and of each product so you are able to try them before selling them.
Easy and Functional to work with, this is important as it does not require complicated processes.
Thank you for the fantastic feedback! We’re so happy to hear that you’re finding the platform easy and functional to work with. We believe in keeping things simple so you can focus on what matters most. If you ever need any assistance, we’re here to help! - Eleanor
Easy to use
Thank you for your kind words! We’re glad to hear you find our platform easy to use. Your feedback motivates us to keep improving. If you have any suggestions or need assistance, don’t hesitate to reach out! - Eleanor
This is a very good app for dropshipping to do it globally from anywhere.
Thank you for your great review! We're thrilled to hear that you find the app effective for global dropshipping. Your support motivates us to keep improving. Happy Dropshipping! Eleanor
Super cool
Thanks a lot! We're so glad you think so. If there's anything else we can do to make your experience even better, just let us know. We’re here for you! Happy dropshipping!- Eleanor 😊
Love this app
We’re so glad to hear that you love the app! Your support means a lot to us. If you have any feedback or need help with anything, feel free to reach out. Thanks for being a part of our community! - Eleanor
great app
It’s reliable and efficient so I love it and will keep working here
Thank you so much for your wonderful feedback! We're thrilled to hear that you find it reliable and efficient. Your continued trust and support mean a lot to us. We're excited to keep working with you and providing the best experience possible! - Eleanor
vey good app!
reply to you in seconds
and very good suppliers and products
Thank you for your awesome feedback! We’re thrilled to hear that you find our app and suppliers to be top-notch. Quick responses and great products are what we strive for! If you need anything else, just let us know. We’re here to help! - Eleanor