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Great Support! The help me from the first second! Also Great offer trial! I'm new to this hoe to be as good as it looks.!
Thank you for the kind words! We’re so happy you loved your experience. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Feel free to reach out to us if you need assistance. Cheers! - Erwin
If the supplier says processing time is 1 day then I expect it to be just that. My order has been sitting in processing since 7/28/23. Spocket can't even reach the vendor. My customer contacted me today and asked about the refund since the order was never shipped. I had to refund her out of my own pocket. They also promised me a free month of service twice. Never ever received the free month either. Support is respectful, but delivery could use work. I have decided to cancel services overall.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
Super easy to use and intuitive, the products all have great images and looks very proffessional. Love it so far!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
Thanks to Roshni for her help in resolving my account issue in a very quick manner, looks like the issue is resolved
Awesome! We are glad Rohini was able to help you with your concern efficiently. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
best service i seen in a while they answered all the questions they did not rush me of the phone and very nice even if u asked the same question but in a different way
Thank you for sharing your feedback about your experience with us! Happy to provide you with excellent service at all times! -John
Easy to use and navigate!
Hi Heavenlee Threads! Thank you so much for the review! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Nice app fast shipping wish it had more variety on products from different vendors but all in all easy to use
Thank you! We are constantly adding more suppliers with more unique products so you can expect to see more in our future updates! You are also welcome to recommend any products and our on boarding team will look into finding or approving a supplier for that product. Feel free to reach out to support@spocket.co whenever you need to! Thank you for being with us!
100% suggested. The best solution that i find for my dropship shop! With a lot of suppliers, Cheap products and a quick delivery time
Thanks for taking the time to leave feedback! We are so pleased to hear how we've made your job easier. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
There are some things that can be improved. For example, an excel export of products would be super helpful. It would also be great if we could see reviews on each supplier. Other than that, this app is awesome! There tons of high quality products and Spocket's customer service is amazing!
Thanks for letting us know! We are actually in the process of building a feature that highlights supplier reviews so you can see who our top performing suppliers are on our platform. We value your feedback so if you have anything to say, let us know and we'll listen!
it cuts the long way guys as suspected!! give them the five stars with confidence ! Thank you the best