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** Update: Customer Service reached out to me and agreed to give me a refund for items that were heavily delayed, and compensate me. I didn't mean to give Spocket another chance but I will try one more supplier before I make a final decision. I'm giving 3 stars because after I posted a negative review about delays and lack of effective communication, I received a very speedy and efficient customer service - Spocket should provide that to store owners regardless of posting reviews on the app store.
Thank you for being honest with your review! We appreciate the understanding and patience that you have extended to us. Rest assured that we will correct the concerns you raised and continue to do our best in providing you the best service possible! Thanks for giving us another chance.
Makes things very easy to integrate with shopify store - and easy to connect with sellers. But each store requires its own account.
Awesome! It is great to know that you are using Spocket and Shopify for your business. It is absolutely easy to set up and connect with other apps. Thanks for recommending Spocket. If you should need anything, please do not hesitate to reach out! - Erwin
The automation options are easily navigated and user-friendly, making it easy to get started.
nota dez para o app, ajuda muito e facilita na importação de produtos incrivel bom otimo facil de mexer o melhor maravilhoso 5 estrelas mesmo
Estamos comprometidos em fornecer a você uma experiência perfeita e garantir que você tenha tudo o que precisa para administrar uma loja online de sucesso. Seja por meio de nosso aplicativo ou suporte ao cliente, estamos aqui para apoiá-lo em todas as etapas. - Irene
App is good. But wish it has more search options. Also i wish it was possible to contact sellers. But overall a good app.
Only dropshipping app we Are using
We appreciate your feedback! You can look forward to major improvements on all of our features especially the search option and being able to directly contact suppliers. We hope to improve your experience on our next updates! Thank you for using Spocket! -John
These guys/gals are awesome! Highly recommended. Great products and all from the US/EU. Totally a winner!
Thanks for recommendation! We can assure you that the team is a mix of guys and gals, because gender equality and feminism, right? We're glad to know that you find our selections great! As always, we hope they contribute to your store's success.
02/12/2022 ---I had to give the app another fair go to be able to give a fair and honest review. This app constantly has errors when trying to push products from the import list to your store. It usually happens starting Friday at 4pm est up until Monday morning. The only thing i see good about the app is the filter to filter out the shipping from and shipping to state. besides that it has been a headache for sure. You would think customer service and technical support would be available but it takes days to get some real support. The in app chat is pretty useless ...updated 2/14/2022-- Michael made sure that he did everything he could to resolve this issue. He got my account back up and running correctly and now i am able to import again. Thanks Michael and best of luck to you. I am still going to give Spocket a fair chance once again. As long as shipping times are what they have listed on the different products i think we will do business for a very long time.
Thanks for sharing your experience with us. We'd love to hear more about the error you're experiencing so we can assist you properly with your concern. Someone will be in touch soon so we can get this sorted out for you as soon as possible! -Kim
first time trying it so will see how it go
Hello women's cloths! Thanks for your feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Very easy to Navigate. I am a beginner sailing my products on Spocket. Hopefully, I can enjoy this Great App.
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Thank you for the review!