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Love this app, great products, and I love the fact that they have multiple warehouses which speeds up shipping.
Welcome to Spocket! Our aim is to provide you with excellent products and suppliers. Thanks for choosing us!
we like the Variety that is offered
Thank you for your feedback! We're so glad to hear that you appreciate the variety of products we offer. We’re always working to expand our selection and provide options that help support your business. If you need anything else, feel free to reach out! Happy dropshipping!- Eleanor 😊
I think there are not as many products for pets. I feel it is limited for my niche. Could use more customer support and also email updates on products related to my store's niche instead of other random products that are not relevant.
Thanks for the feedback! Definitely noted on adding more pet products. Regarding customer support, we aim to provide the best, although sometimes the number of requests per day can be quite a lot and so it takes a bit of time to attend to everybody. We hope you can understand. But we'll definitely be better at managing messages from merchants in the future!
It is very good in general, but I noticed that there are a lot of products that could be shipped to Australia.
Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. We'll keep on adding more products for you to choose from. Reach out to us at support@spocket.co anytime you need help! -Erwin
Its very easy to use with great products
Thank you for the great feedback! We're so happy to hear that you're finding the platform easy to use and love the products. We aim to make things as simple and seamless as possible, and it's fantastic to know you're having a positive experience. Let us know if you ever need any help—we're always here for you! - Eleanor
I love everything about the Spocket App. It'd be appreciated if they allow sourcing of products for every paid customer though. However, their support team is very helpful, calm, and understanding. Shoutout to Russel, your support was greatly appreciated.
Your feedback is important to us and we greatly appreciate it! We're happy to provide you with excellent support and you can rest assured that we will always do our best to make your experience great! Thank you for using Spocket! -John
Ria helped me understand that my account was disconnected, so I was able to keep my account current. Site is easy to use.
Hi there! Thank you for the review. We are so happy to hear that Ria was able to provide you with the assistance you need. We’ll make sure we pass your kind words along to her who we know will be delighted to read your comment. We are always available to assist you so don't hesitate to reach out to us! - Erwin
Very excited about this app!
Thanks for providing such amazing service to Shopify store owners. :)
www.clositherapi.com
Vash was very helpful sorting out my issues. It will be a couple months before my store goes live. I was subscribed and wished to not be billed while my store was not live. Vash took care of getting the billing stopped. No problem! William
It is you who reached out to us quickly that helped us resolve your issues right away. Please know that we are here to help you out and we truly appreciate you sharing your experience. Thank you for your trust! - AJ
Russel did a great job!!! He provided me with answers in detail that can help me learn how to use Spocket better. Would recommend Russel to anyone who needs help.
We’re pleased that Russel was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us if you need further assistance and we'll be happy to assist you.