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Good quality, fast shipping in Canada, I'm very satisfied of the service. I find the suscription price a bit expensive, but overall it's good!
Thanks for this feedback! While our subscription plans might seem pricey, we can assure you that the features you get for each will give you access to products and services that will help you find the right products for your store. In any case, we're glad to know that you're satisfied with the app so far!
The support seems good, however the products that I sell are with another similar service and it's free. Even though Spocket does have good deals on some things the cost is extremely high and there is not much profit left.
I do appreciate the service; however, I see no benefit in it. No profit margin is left. When I ask for a list, they provided one however with the monthly fee I expected to find my products. I found none of them. So, while they appear they want to help, in the end they don't. Only on signup.
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin
easy breezy! Love it. Highly recommend it. I just started using it and so far I love it. Highly suggest. Update! Bad customer service. They refused to give me a refund, even though I canceled the subscription and uninstalled their app! I will never use them.
Thanks for the recommendation and welcome to Spocket! We're happy you are loving our service! -John
mid, jsut starting to try it but to just import an item i need to sign up for a trial and even if it doesnt work i might have to pay a lot.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
its my first time using this app and i hope it would help me satisfying my customer. I hope i would get right help at right time if i need.
Welcome to Spocket! You can rest assured that our help is always available for you 24/7 via our live chat or via support@spocket.co. Reach out to us any time you need help or require any assistance and we'll gladly do our best for you! Thank you for choosing Spocket!
I'm fairly new but I'm really enjoying how easy it is to use so far. Thank you for making it very user friendly.
Hi there! We are happy to know you are enjoying our service and liking our app's features. It is best to explore more and see what we can offer. - Erwin
I like the interface of this app, but honestly that's where it all stops.
The fulfillment screen lacks details. You have to pay $79 to be able to see any meaningful information about your orders or even add products (25 products per month if you're on a free plan).
Nicer layout than Oberlo, but far less advanced.
Thank you for your feedback. I’m glad to hear that you like the interface, but I’m sorry to learn that the functionality and features did not meet your expectations.
We are continuously working to enhance our app and address any limitations. Your comments about the fulfillment screen and pricing structure are valuable and will be taken into consideration as we make improvements. - Eleanor
nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for the effort to give us a rating! We really appreciate it. Glad you are having a nice experience with us. Reach out to us at support@spocket.co anytime you need help or if you have any questions.
Having used this for the first two weeks i have come to find out that it really helps with my sales and better images for marketing.
Awesome! We're glad that the platform was able to meet your expectations. We hope this continues long-term! All the best to you.
I use this app to help me get beauty products. I love how this app is so easy to use to get easy access to all my products.
Thanks for your feedback! It gives us much pleasure to know that you love the app and our products. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin