Spocket: USA & EU Dropshipping

Its a shame that for the app, but i wont be paying for an app that doesn't have the basic search facility of 'EXACT keyword' When i search for a product i want an exact match, not a loose match based on keywords - anyone who has used google knows this. For me to not allow words in " or ' to exact match in a search is out of date in todays searches. Shame really that a basic facility like this isn't included. My example. Search for orthopaedic cushion and your hit with 1000s of cheap pillows for chairs and i have no way to cut this down to EXACTLY orthopaedic A few of my products would have issues i sell very specific items and sadly i am not going to spend £50 a month (possibly more) on an app where it wont let me specify exacts as it will take longer to find a simple product than just doing it myself ( I currently have 200 products listed on 2 stores and another store with close to 3x that number) Shame honestly if the devs could simple fix this i would be jumping immediately on this app

great app but expensive! Has every product that you need to build your online store!
Must to try this

WARNNING.

I recently embarked on a journey with Spocket, opting for their 14-day trial for 99 cents, eager to explore the opportunities it could offer to my Shopify store. However, my experience was less than pleasant. I found myself unable to connect to my Shopify account without being charged 99 cents repeatedly, preventing me from even sampling the services Spocket promises.

I understand that for many of us, launching and running our own business is a cherished dream, and the financial aspect of it is crucial. We venture into such services to enhance our businesses, not to encounter unnecessary financial strains. Therefore, it is pivotal that we make informed decisions to protect our aspirations and hard-earned money from high-risk situations.

Below, I have summarized the prevalent complaints about this app. My intention is not to disparage any service but to share my experience so that you can make informed decisions and potentially save yourselves from unfavorable experiences.

I sincerely hope this information is helpful to you, and I wish you all success and fulfillment in your entrepreneurial journey. May your businesses flourish and your experiences be fruitful and rewarding!

1. SPOCKET'S DISHONESTY
Complaints of Spocket being dishonest and unreliable, with instances of customers feeling misled.
Issues with Spocket's representation of product origins; products purported to be from the US turned out to be from China.
Accusations of Spocket displaying false advertising about its services.

2. POOR CUSTOMER SERVICE AND SUPPORT
Numerous complaints about unresponsive and unhelpful customer service.
Instances of customers feeling frustrated due to a lack of support and resolution to their problems.
Reports of unresolved issues even after multiple contacts with customer service.

3. UNFAIR BILLING PRACTICES
Complaints of being charged even after cancelling the service.
Issues with unauthorized and unexpected charges, causing inconvenience and financial stress to customers.
Difficulty obtaining refunds, with some customers having to resort to disputes through payment providers.

4. SUBSTANDARD PRODUCT QUALITY AND SELECTION
Dissatisfaction with the quality and variety of products available on Spocket.
Complaints about the products being overpriced and not meeting the expectations set by Spocket's advertisements.
Issues with misrepresented products and inaccurate product information.

5. SUPPLIER ISSUES AND UNRELIABILITY
Complaints about the unreliability and unresponsiveness of suppliers on the Spocket platform.
Issues with order fulfilment and inventory management, leading to loss of business and customer trust.
Instances of wrong items being sent to customers and delays in order processing.

6. DIFFICULT AND INCONVENIENT PLATFORM USAGE
Reports of the Spocket app being difficult and inconvenient to use.
Challenges with navigating and utilizing the features of the platform effectively.
Frustration with the limitations and restrictions imposed by the platform on order processing.

7. FALSE AND MISLEADING REVIEWS
Suspicions and accusations of Spocket displaying false and misleading reviews.
Concerns about the authenticity and reliability of the positive reviews and ratings displayed by Spocket.
Issues with Spocket's response to negative reviews, including accusations of providing fake responses.

8. DAMAGE TO BUSINESS REPUTATION
Complaints of Spocket’s service causing damage to the reputation of user businesses.
Loss of customer trust and business due to unresolved issues and poor service from Spocket.
Stress and negative impact on businesses due to the unreliability and poor quality of Spocket's services.

9. GENERAL DISSATISFACTION AND WARNINGS
General dissatisfaction with Spocket's services and warnings to potential users to avoid the platform.
Accusations of Spocket being a scam and conducting unfair business practices.
Strong recommendations to consider alternative platforms and services.

La aplicación es buena y le puedes sacar mucha rentabilidad, aunque los costos son demasiado altos para los principiantes.

It was not useful for my needs for my store. It does not have a lot of items for my liking. I was excepting more for a drop-ship.

HELP SO MUCH

This app is great. It's much easier to find good suppliers which is vital for drop shipping. I recommend!

Everything I selected for my site was “premium”, requiring a higher monthly rate. I tried to contact them and got a bot. I removed this app.

No worth it! The pictures of the items are very minimal. Not enough information about the products and the pricing are not the prices directly from manufacturers or brands. They are all from drop shippers...so it's drop shipper ordering from another drop shipper. In other words, you'll end up paying more!

Spocket needs to rethink its strategy, layout design, efficiency, and better subscriptions deals.

Basic plans will not allow you to import product. So frustrated and terrible app for beginners like me.