整体评分
4.7
每个评分等级的数量
  • 82% 的评分是 5 星
  • 10% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
编辑时间:2020年12月4日

I will tell you Spocket is a great app when it wants to be, but there are so many issues with Spocket, it's made want to cancel. First the good... The production selection and pricing is good. You will make money off these items. The selection is great too. Now the bad. When an issue arrives, you need to contact support. I had several of their suppliers send out the cost invoice instead of the price invoice. So when you charge $35 for an item that cost $11, and your customer wants to know why the invoice says $11 when you charged $35, have fun with that conversation. Another situation where Spocket onboarded a supplier and I went to try to purchase the item and the supplier hasn't setup their billing correctly, and now 5 days later, it is still not setup, and they get no response from the supplier, and now my customer is ticked off, and I am told I have to wait. If Spocket onboarded correctly, they should be running a sandbox transaction to make the client is setup correctly. So before you invest in Spocket understand, they have great prices, great selection, and decent customer service, but their proccess management is ineffective.

Inspired Gift Shop
美国
4个月 人在使用应用
Spocket已回复 2020年11月18日

Your honest feedback and opinion is well appreciated. We are very happy to know about your success! You can rest assured that we will always be here for you whenever you need us. Looking forward to growing together! Thank you for trusting our services!

编辑时间:2020年5月19日

** Update: Customer Service reached out to me and agreed to give me a refund for items that were heavily delayed, and compensate me. I didn't mean to give Spocket another chance but I will try one more supplier before I make a final decision. I'm giving 3 stars because after I posted a negative review about delays and lack of effective communication, I received a very speedy and efficient customer service - Spocket should provide that to store owners regardless of posting reviews on the app store.

Saved by the Ride
美国
4个月 人在使用应用
Spocket已回复 2020年5月23日

Thank you for being honest with your review! We appreciate the understanding and patience that you have extended to us. Rest assured that we will correct the concerns you raised and continue to do our best in providing you the best service possible! Thanks for giving us another chance.

2019年11月4日

I use this app to obtain a quicker shipping time. I still don't know how I feel about it. I can't really find products for my niche to fit into my store and the items I do find are being sold to me at regular market price. So far I've been using spocket for a little over 3 weeks and I don't know if I will continue.

Picture Perfect Home Decor
美国
3个月 人在使用应用
2020年10月8日

Not the best for dropshipping clothing. I worked with a Spocket supplier who ended up having low quality products and using product images that didn't match what my customers actually received. If you're in a clothing niche you might as well save yourself the subscription fee and dropship directly from the supplier for free.

LOMA Loungewear
美国
3个月 人在使用应用
Spocket已回复 2020年10月10日

We're so sorry to hear about that! We don't tolerate any suppliers that may mislead our customers. We would love to hear more details about this concern so that we can take appropriate actions. Please do reach out to us at support@spocket.co and we'll gladly look into this and rectify it as soon as possible. Thank you for letting us know!

2023年5月10日

I am just starting out but so far I am imperssed and will continue to offer their products on my shopify site.

Toying With Chaos
美国
3个月 人在使用应用
Spocket已回复 2023年5月10日

We’re glad that you were satisfied with your Spocket experience and would love to hear some additional feedback about how we could improve our service even more. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

编辑时间:2023年5月16日

Good so far, I don't have much experience with this yet but Spocket has definitely made it easier to learn and start this e-commerce process.

Roome Collective
加拿大
3个月 人在使用应用
Spocket已回复 2023年5月16日

We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

编辑时间:2019年3月30日

The best app I've used soo far definitely worth a try for newbies. I used this app for the dropshipping.

NV Luxury Hair
美国
3个月 人在使用应用
2018年10月14日

Most of the products are from suppliers who have bulk ordered from China. Shipping to US from the US, was expensive, at least 8$. This leaves little profit margins. 8-14 days shipping to US, doesn't exactly beat epacket for much cheaper

PURSE ISLAND
英国
3个月 人在使用应用
2017年8月16日

Worked great at first, but stopped working and won't search products to upload anymore.

Crowned Lily Co
美国
3个月 人在使用应用
编辑时间:2020年5月27日

I’m brand new to this company but so far it’s really cool. I’m excited for all the inventory in my store and can’t wait to keep selling cool products. Definitely a really great way to make extra money. I cannot figure out the process of getting things paid and shipped very confusing to me.

Queen Bee’s Royal Living Company
美国
2个月 人在使用应用
Spocket已回复 2020年5月26日

Glad to have you with us! Happy to hear you are enjoying Spocket so far. We wish you the best your drop shipping business!