評價 (6,102)
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Mi era sfuggito di disdire l’abbonamento dalla banca in quanto non vendevo ancora a sufficienza, il giorno dopo (e dico dopo) la scadenza del periodo di prova mi è stata addebitata una somma per un abbonamento che avevo sospeso già precedentemente. Contatto l’assistenza che risponde in templi biblici e, dopo avermi assicurato di aprire un ticket per il rimborso, è scomparsa nonostante avessi scritto per diversi giorno. Mai più, servizio di assistenza pessimo, immagino il servizio di drop.
update: to date the refund has never arrived, so I confirm that they are cheaters and scammers. I will never use this service again for any of my stores.
I had missed canceling the subscription from the bank because I still wasn't selling enough, and the day after (and I mean after) the trial period expired I was charged a sum for a subscription that I had already suspended previously. I contacted the assistance that responds in biblical temples and, after having made sure to open a ticket for the refund, it disappeared even though I had written for several days. Never again, terrible customer service, I imagine the drop service.
Siamo molto dispiaciuti per la tua esperienza, ma grazie per averla condivisa! Questo ci aiuta a sapere cosa possiamo migliorare e puoi essere certo che verranno intraprese le azioni appropriate per risolvere queste preoccupazioni. Siamo un'azienda orientata alla risoluzione e ci piacerebbe risolvere questo problema per te. Non esitare a contattarci all'indirizzo support@spocket.co in qualsiasi momento. Grazie per averci dato una possibilità e vi auguriamo tutto il meglio! - Abby
Awesome and very easy to use! It really helped me with my online store!
Hi Simply Essential! Thank you for the review! We always strive to innovate and provide you with the best service possible. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Erwin was great! He was extremely patient and helpful all around. I wish he is the one that always helps me. Thank you so much!
Hello WhimsCo Boutique! Thank you for your Review! That's great to hear! We are glad that Erwin was able to help you with all your questions. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
that's really a good app I just love the servicewhich you provide
Hi Shop for Her! We are happy to know that you are enjoying your experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I believe the app can be improved, until then, I won't be using it as it is not beneficial for me. The Customer Success Specialist Leah helped me with a problem I had and its resolved now.
Love it! Easy to navigate
Hello there! Thanks for the feedback! Perfect! We are so glad you find Spocket easy to use. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Lots of USA based items and great Customer service.
Hi Boardwalk & Parlor! Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Simple to use and affordable
We're delighted to hear that you find Spocket both simple to use and affordable! If you have any further questions or need assistance, feel free to reach out. We're here to help!
Happy Spocket-ing!
Everything Seems To Be Going Okay So Far
Hello F & A Design! Thank you for the wonderful review and for taking the time to share your feedback with Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
The App is easy to use. I like the product choices.
Hi there!
Welcome to Spocket! We are glad you have decided to use this app for your dropshipping journey. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby