評價 (6,534)

整體評分
4.7
各級評分數量
  • 83% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
編輯時間:2023年9月3日

Earl,Leah, and Prinz are awesome!!! Leah always follows up to keep me up to date about my orders.
Earl made my day with an issue of an order not syncing properly. He took immediate action and contacted the vendor for a solution!
Thanks, Earl, Prinz & Leah- you are the best!

SwagglyLife Home & Fashion
美國
使用應用程式 大約3年
Spocket 已回覆 2023年5月20日

Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Earl will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

2020年11月14日

Good app. No control or communication with suppliers so thats not helpful, not great at transparency of price changes and large scale business is difficult to manage on this. Good for small time businesses.

TRIBALSENSATION
新加坡
使用應用程式 接近3年
Spocket 已回覆 2020年11月14日

Thank you for letting us know! Your feedback helps us to know what we can improve on and you can be sure that we will! At the moment, we are actually working on a similar feature that we can apply in our future updates. For now, our 24/7 customer support team is here and happy to help communicate all your needs with any of our suppliers. Please rest assured that we will work hard to improve on this aspect. Thank you!

2019年3月15日

i use the app to help me provide more products to my customer. everything is always good and on time and good updates i love them so much. im so happy i added this app to my shopfiy store

shopjveon
美國
使用應用程式 接近3年
2020年3月11日

works great!
wish didn't have to pay.

Www.babyblis.com
美國
使用應用程式 接近3年
2023年1月26日

Spocket is great. The customer service agents are always responsive and very helpful at any time. Working with Russel has been a pleasure, she is very caring and devoted in proving great assistance. Thank you Russel!

Collect Moments
美國
使用應用程式 接近3年
Spocket 已回覆 2023年1月28日

Thank you for the wonderful review and for taking the time to share your feedback with Russel, we'll relay your kind words to her. We hope to assist you again soon! - Irene

2023年4月17日

I have had a great experience using Spocket Dropshipping, the app is easy to use and the customer service is always there to help!

Fancyu2.com
美國
使用應用程式 接近3年
Spocket 已回覆 2023年4月18日

Thank you so much for your amazing feedback! Our entire Customer Success team at Spocket is very much happy to help and provide all the assistance you need, and it looks like we've achieved it. Feel free to reach out to us for further assistance. -Mhike

編輯時間:2022年1月4日

Helpful staff - there's always someone to solve a problem. Really love the fact that we can now talk directly to suppliers - sometimes customers requested to return an item or a refund - getting an answer from suppliers could take up to days because of the indirect communication lines. That problem is also now solved. Best dropshipping app + high quality suppliers and products. 100% recommend.

BMBSHLL
美國
使用應用程式 接近3年
Spocket 已回覆 2022年1月4日

Your recommendation and feedback is greatly appreciated! You can expect the same level of excellent support from us at all times because your success is also ours! Thank you for choosing Spocket! -John

2022年9月28日

Great products and customer service is fast and gives you the right answers to your questions. Leah was great, explained the answer I needed in detail. App is very user-friendly!

CleanDaddyo
美國
使用應用程式 接近3年
Spocket 已回覆 2022年9月29日

Thanks for the feedback! It is awesome that Leah was able to assist you quickly and efficiently. We look forward to assisting you again soon. Have a lovely day! - Erwin

2020年8月19日

Good place to start................................................................................!

ShopUSADeals
美國
使用應用程式 接近3年
Spocket 已回覆 2020年8月22日

Spocket is the perfect app for beginners because it is very easy to use and understand! We're glad to have you with us. Thank you for using Spocket!

2023年9月1日

Spocket in my opinion has the best of everything. Products , photos, description and overall the best customer service. I just chatted with Prinz at 2am Est time and he helped me resolve my issue within minutes. This is truly customer service at its best. You will not regret this app !!

Hipimi
美國
使用應用程式 接近3年
Spocket 已回覆 2023年9月4日

Amazing! Thank you for your kind words. We’re pleased that Prinz was able to provide you with exceptional service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail