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I love how u guys coordinate everything to get the stores up and running.
Thank you for your kind words! We’re thrilled to hear that you appreciate how we coordinate everything to help get your store up and running smoothly. If you have any questions or need support, just let us know. Happy Dropshipping! 🌟 - Eleanor
It’s very helpful app for dropshipping. Easy to work with. It could have little bit more products availability but for beginners I guess it’s fine:)
Thank you for your valuable feedback! We’re glad to hear that you find the app helpful and easy to work with. We appreciate your suggestion about product availability and will take it into consideration as we continue to improve. If you have any other thoughts or need assistance, don’t hesitate to reach out! - Eleanor
Regarding Jubilee
This is the second review that I am writing as my issues have yet to be resolved. I had what I thought was a productive conversation with Rochelle after my first review. However, it was a lot of lip service and NOTHING has been resolved to date.
1) I have PAID FOR products, by a customer that have not shipped in over 15 days. However, I was given a USPS tracking number for products that are still showing in “Pre-Ship”, which means a label was created by the supplier at their office, but no product has been provided to USPS. (Supplier FL Beauty).
2) I have PAID FOR product, by a customer that I cannot check out on the Jubilee site because the supplier MB Beauty is having “known check-out issues” per Rochelle. I was asked to allow 48 hrs. to correct the issue. It has now been 144 hours and I still can’t check out products. If this would potentially affect the revenues of Jubilee, why wouldn’t they put pressure on MB Beauty to have it resolved expeditiously??? ANSWER: MB Beauty is OWNED by Jubilee, it does not impede their bottom line.
FRAUD: I called back the number that Rochelle and I spoke on, and low and behold it was the dropshipping company SPOCKET. Based on the level of poor service I can only assume that their 474 five star reviews are either paid reviews or AI generated reviews. I have NEVER, and I mean EVER had this deplorable level of service in a B2B seeting. SHAME ON YOU Jubilee for not acting at all. (I am a new customer of yours. Less than a month) and this is my first impression. SHAME ON YOU Spocket for not having checks and balance on your operations and allowing this level of service. SHAME ON YOU Shopify for allowing a company to operate on your website who have who have these business practices.
I am a hard-working person with a family to support, who is trying to start a small business with my personal hard-earned money, from my day job and this is what I get after paying for a Shopify membership and their ad-on, after paying Jubilee membership and after paying for Spocket.
What’s Next: You now have 24 hours to
RESOLVE my issues. Or my next correspondence will be…
1) Send a formal complaint to the U.S. Attorney General naming Jubilee, Spocket & Shopify.
2) Send a formal complaint to the BBB (Better, Business Bureau) naming Jubilee, Spocket & Shopify.
3) Go into extreme detractor mode on Jubilee, Spocket & Shopify on Google, Yelp, Birdeye reviews.
I will post a review weekly or even DAILY until this is resolved.
Please resolve my issue NOW!
We’re truly sorry to hear that your issues remain unresolved despite your previous interaction with our team. This is not the experience we aim to provide, and we understand your frustration. Please contact us directly
I love it, pretty good system and support, has been great testing it for my new bussiness, i really love this app
I love the selections of products to choose from, I also like how easy it is to use
Thank you so much for your positive feedback! We’re thrilled to hear that you love our product selection and find our platform easy to use. We work hard to curate a diverse range of products and ensure a seamless experience, so it’s fantastic to know that it’s making a difference for you. -Eleanor
just started looking forward to a succsess
That’s great to hear! We’re excited for you and your new journey with Spocket. If you have any questions or need support as you get started, don’t hesitate to reach out. Here’s to your success! 🌟 - Eleanor
Sign up easily and quickly to launch a new e-commerce shop for your fans. It's incredibly convenient for urgent needs
We're thrilled to hear that signing up with Spocket was a breeze and that it's been a convenient solution for your urgent needs. That's exactly what we aim for - to make it easy and quick for entrepreneurs like you to get started with their ecommerce store.
At Spocket, we understand that time is of the essence, especially when you're just starting out or facing a sudden demand surge. That's why we've streamlined our sign-up process to be fast, secure, and hassle-free. You can get up and running in no time, without sacrificing quality or compromising on your business goals. - Erwin
Prices are very high and no way to contact Spocket. Vendors doesn't ship product on time.
Thank you for sharing your feedback. We’re really sorry to hear about your experience with pricing and shipping delays, and we truly understand how frustrating that can be. We work closely with our suppliers to ensure timely fulfillment, but we know there’s always room for improvement.
Regarding pricing, we constantly evaluate our plans to ensure we're offering the best value for the features and quality we provide. We’d love to hear more about your specific experience, so please feel free to reach out to our support team directly at support@spocket.co
We're here to help resolve any issues and make your experience better.
Thank you again for your feedback—it’s invaluable in helping us improve. - Eleanor
amazing app
Thank you for the awesome feedback! We're glad you think our app is amazing. If you have any questions or need support, just let us know! - Eleanor
The best thing about it is, that its Creates a Reliable Buisness For me & Recommending the Best Selling Product
Thank you for your wonderful feedback! We’re thrilled to hear that our platform has been instrumental in creating a reliable business for you and that you’re finding success with our best-selling products. Your recommendation is greatly appreciated, and we’re here to support you every step of the way. If you have any questions or need further assistance, feel free to reach out! - Eleanor