Spocket ‑ 美國與歐洲聯盟代發貨

Very fast response from customer service !! you get the information needed with documents too, a special thank for Jam

"Spocket has been an absolute game-changer for my dropshipping business. The platform's user-friendly interface and seamless integration with Shopify have made product sourcing and order fulfillment a breeze.

I was trying to juggle between two accounts and Lorena helped me setup one final account and also helped me with transfer of my paid plan. It was very confusing in the beginning however the support system is quick and easy.

So I waited a while to write review. So after a month these are my thoughts.......the customer service is great! And making an order was super easy!

It is nice to be able to register products very easily and quickly. It's nice to be able to register products very easily and quickly. What's a bit disappointing is that the retail price I sell is unstable and that the registration of premium products is limited. It is generally a convenient system to use.

Ok, I have been using Sprocket since 2018 on their FREE plan which allowed 25 products worked great for me. NOW...they changed their plans and now their FREE Basic plan does no longer allow 25 products and indicates FREE forever! Therefore I am now having to uninstall due to their plan changes because under the old FREE plan I was on is no longer valid. What a shame.

Based on my professional experience, I cannot recommend using Spocket. Despite paying $698 for the subscription, I found that many of the suppliers I used on the app were not compliant with their processing or shipping times. Some claimed to be based in the US but were not, and reaching out to support was often unhelpful. While the support team was friendly, they could only message the supplier and wait for a reply, which could take up to 48 hours. This meant that orders were often late, and I had to deal with frustrated customers demanding their tracking numbers. I was also frustrated by the lack of direct access support had to contact the supplier. Every week, I have to reach out for help because an order hasn't shipped on time, and even the chat feature they promoted as a benefit was often unresponsive. Additionally, there was no option to confirm if an item was in stock before paying the supplier, and once you pay for an order, you're stuck with it for weeks without the option to cancel. As a small business owner, I find this lack of control over a large number of suppliers to be unacceptable and detrimental to retaining new and existing customers.

AJ was really helpful. My issue was addressed and the people responded promptly which i really appreciated.

Looks like this will be a great addition to Rewards Bonanza offering where customers are rewarded in Bitcoin on every purchase.

Quick and Easy, process of importing and setting up products. Big time saver.But check descriptions for accuraccy