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I used this app in combination with other apps to run my online business. I currently use 33 products from this app on my store. No sales yet. Most products are cheap and I don't mean inexpensive, they're cheap in quality. Be very attentive with the items you choose to post on your store. Something else I don't like and is the primary reason I only use 33 products is that many of the products on the app are lacking information. You literally have to contact customer support to request more information, pictures and size charts from the original supplier for each and every single product. My suggestion to make this app better, be more selective with the suppliers and products you add to the platform. Make sure there are multiple pictures at different angles, correct size charts, a description of the product with no spelling or grammatical errors and the basic facts such as what the item is made of exactly, who the item is for, what occasion can the item be utilized for, the item features, etc.
Thank you for this honest feedback. Please know that we are in the process of implementing something very soon that can hopefully resolve this concern. We also hope that our Customer Support team was very attentive to your issues/concerns. Please do keep us in mind should you ever need a provider to dropship products!
Best customer service u can ever had, If u are looking for an easy and good app to start your business, Don't mess spoket !
We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience with the team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I recommend this app because it is helpful for your products to go high and also can improve your work very much.
Awesome! Thanks for letting us know! It is also our pleasure for you can recommend Spocket. Feel free to reach out to us if you need assistance. Have an awesome day! - Irene
Easy to use with a good amount of choice for products. I am really enjoying this app and hoping it will improve my business.
Hello there! We're glad you enjoyed the experience and decided to stick with Spocket. This app was created to assist our dropshippers in starting their dropshipping businesses, and we are working hard to add more products, so stay tuned! You can always contact us via live chat or email at support@spocket.co. - Irene
Legal é melhor do que um aplicativo que eu uso que oferece apenas 5 produtos no plano free.
I was happy to locate products shipping from the USA - some of the brands take forever to ship or update tracking almost not worth it when you have customers asking where their stuff is........quantities aren't always updated either and have left me canceling orders due to lack of inventory. Although Spocket did reach out I have continued to have the same slow shipping problems and have contacted them on multiple occasions regarding tracking information. Customer service is everything as well as prompt shipping times - PLEASE hold your vendors accountable on the listed shipping speed -or remove it entirely! Currently 1 order open and going on day 3 with no tracking - these are not made to order products (this is probably the 4th time same problems) I will be removing these products. The overall app has decent products that I would continue selling if they can work out the kinks with some of their vendors
Update 1/11/19: Removed Spocket products from my store - canceled my paid service - my orders that were placed on 12/31 still had not shipped as of 1/10! After several attempts to get Spocket to contact the vendor finally it started tracking shipping.
Another order on placed 1/2/19 - Still No Update from the Vendor on what the delay is... Still no tracking info - I had to refund the order. I have had issues with 75% of my orders either shipping delays, out of stock products.
I’m truly sorry to hear about the repeated issues you’ve faced with shipping and order fulfillment. We understand how crucial timely delivery and accurate tracking information are for a smooth customer experience, and we regret that we’ve fallen short of your expectations.
We’re actively working to improve our processes and address these challenges with our vendors. Your feedback is invaluable in this process, and we appreciate you bringing these issues to our attention. - Eleanor
Einfache Plattform, gut für den Start und darüber hinaus. Der Support ist super. Ich kann es nur empfehlen.
Eindrucksvoll! Vielen Dank für den Hinweis! Es ist uns auch eine Freude, dass Sie Spocket weiterempfehlen. Sie können uns jederzeit rund um die Uhr über unseren Chat-Kanal erreichen oder uns eine E-Mail an support@spocket.co senden - Abigail
As a first-timer in dropshipping, I would highly recommend Spocket. Prinz is very helpful and knowledgeable about the service he provided. All of my questions were answered:)
Prinz has done it yet again! I'm glad he made your experience worth recommending. I'll inform him of your feedback. Thank you incredibly much. Have fun Spocketing! - Irene
I used Spocket to get my first Shopify store up and running. They make managing and importing products very easy, although I wish that you could search for products by estimated shipping time. Other than that missing feature, I feel that Spocket provides exactly what you'd expect.
Thanks a lot for this review and we're excited for the launch of your very first store! We love feedback so please know that this will definitely be relayed to our developers.
i like the faster shipping...........................................................................
Happy to know that! Faster shipping is indeed one of the best features we have on Spocket because we work directly with the suppliers. Thanks!