評價 (5,408)
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UPDATE: The customer service for Spocket was very responsive and was able to escalate my membership charge and process a refund. They worked hard to make sure I was satisfied and were committed to my resolution. While the service was not for me, the customer service focus showed me that they were committed to their customers and their satisfaction. While I would not give them a 5 since I did not find the service useful, the commitment they showed does warrant a 4 and is worth taking the 14 days to find out if it would work for your store. Original Review:
This drop shipper vendor was not for me. I felt the selection of products was lacking in the US warehouses. During my short time of use, I was not able to find products that fit my store brand in any of the US warehouses. I was also unable to get the AliExpress Connector to work, but to be fair, I did not take the time to call support to figure out why. I did not feel the cost of goods was competitive to my other dropship suppliers and on top of that had to pay subscription. This is probably a fine application for some who sells the products they warehouse, but it did not work for me. I had a slight complication when I tried to cancel the service.
Thank you so much for the review! We are glad that our customer support team together was able to provide you with a satisfactory resolution regarding your concern though we are sad that this app won't fully work for you. We are doing our best to bring more suppliers you can choose from and we are hoping to see you again and work with us together in the future. - Erwin
this is a good app to use when you're getting your store started...........has everything you need.
Site easy to navigate to launch my first store. Customer service is great! Looking forward to using them in the future as well.
We look forward to seeing what you can achieve in the next few months! We're absolutely glad that our Support team was able to help you out - their line is always open so don't hesitate to reach out.
This app has streamlined the process to choosing and adding your product choices straight to your online store.
Hi Et-cetera & More,
Thanks for your feedback! We are always looking for ways to make Spocket easy to use so that you can focus on the other aspects of building your online empire!
We are always here to help, so whenever you have questions, please reach out!
Thanks!
Team Spocket
3rd class service! supplier take 10-15 days for just to ship.! and spocket team still try to convince us. and Yes MOREOVER SUPPLIER SENT ITEM VIA ECONOMY CHINA MAIL SERVICE NOT EVEN E-PACKET..... COMPLETELY BAD EXPERIENCE WITH THIS LOW-QUALITY APP.!!! DOOOOO NOT EVER USE THIS APP.
Hi there! We're sorry to hear about the issue you have encountered with one of your orders. Our sincerest apologies for any inconvenience you may have experienced. You can rest assured that we will have this issue addressed immediately and further investigate on the matter. We'd be happy to further extend our assistance. Please do reach out to us at support@spocket.co and we'll gladly sort this out for you.
Surprisingly has good items. I am excited to open this online store and the idea of dropshipping is exciting
Very, very, very easy to use and awesome to add ANY product from Aliexpress. I think it will be very useful to find items according to my niche.
Perfect! We are glad you like how easy it is to use Spocket. Feel free to reach out to us if you need assistance. Have an awesome day! - Erwin
I really love this app and there is so many products to choose from.
Thank you
I love this app. The people at Spocket are very helpful whenever you have a question. They’re always willing to help.
We will do our best to keep providing top rated customer support no matter how big or small your inquiries may be! Thank you!
I used the app to fill my store and I absolutely love it!!! So many varieties of clothing and located in the USA
We love having you too! We do love variety, and we're thrilled to know you're enjoying the selections on the app. We hope they help your store's performance. All the best!